Loóna Status
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problems reported in the last 24 hours
Summary of Loóna Problems 😠👌🔥
- Not much content on the app
- Slow and boring
- Laggy and won't load or crashes once it does load
7 Reported Issues: 😵🆘🛟🚨📢
I have just updated the app. It opens to the welcome back screen, then changes to a screen with just 'loona' on a black background. That's it, nothing else happens
Every time for the last week I log on and ones I start a sleepscape the sound is gone ..this is not my devises issue
There is no sound during the sleepscapes.
Good morning, Last night 19th of August, I signed up for a trial of this app from the 19th to the 26th of August. However this morning I received a bill for the trial of $14.99 and a bill for $59.99. I have also been sent a workbook which I have not asked for and have not opened. Please cancel my subscription to Luna calm relax and sleep and refund me the $59.99. I appreciate you looking into this matter and look forward to hearing from you soon. kindly yours, Lorraine
I canceled before the free trial was up and you charged me anyway. I want a full refund of $62.99. I tried emailing but got no response. I need this money back.
Loóna now freezes whenever I touch the screen to add color. It pauses with each touch, then continues. Very frustrating. I have very fast Wifi in the 400 range and this has never happened before.
My Loona app is frozen. Very frustrating.
Have a Problem with Loóna: Sleep Stories? Report Issue
Common Loóna Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Loóna app on iOS and Android devices. Solve all Loóna app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Loona Inc, developers of Loóna.
this app is the first app that lets you quickly disconnect from a long stressful day and get in the right mood for sleep. Not exactly. this app isn’t a list of direct go-to-sleep techniques, but rather a mood-altering app that helps you to stay calm during the day and prepares you emotionally for going to sleep in the evening. Complete it to shut the frantic world out, reset your mind, and create the perfect mood for sleep. this app saves your sleepscape sessions to your Apple Health app. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Negative emotions we accumulate during the day are processed and consolidated by our brain during sleep making them more difficult to disassociate from when faced again in the future. Moreover, feeling angry, anxious, down, or, the opposite, excited, and elated, is likely to affect latencies to sleep onset and REM-sleep. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. People mistake it for the symptoms of a sleep disorder, but in reality, they just may be in the wrong mood for sleep. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Our subscription options are: 1-month subscription for $12. 99, 1-year subscription with a 7 day trial for $39. 99 (price may vary by location). A sleepscape is a guided session that combines activity-based relaxation, storytelling, and sounds in a unique way. Payment will be charged to iTunes Account at confirmation of purchase. From the wake up and during the busy day this app will support your emotional states with playlists and immersive stories. Each night you’ll have a recommended sleepscape. The upgrade to this app PLUS provides access to the entire collection of sleepscapes.
