easy.GO app not working? crashes or has problems?

easy.GO Status

Last Updated on 2024-09-24 by TAF mobile GmbH

I have a problem with easy.GO

Are you having issues? Select the issue you are having below and provide feedback to easy.GO.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

75.0%

Connection

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with easy.GO? Report Issue

Common easy.GO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot easy.GO app on iOS and Android devices. Solve all easy.GO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

easy.GO iPhone Issues and Solutions

easy.GO iOS app crashes, not working, errors
easy.GO iOS app network issues
easy.GO on iOS has black/white screen

easy.GO Android App Issues and Solutions

easy.GO has errors/crashing/not working
easy.GO server network connectivity issues
easy.GO has black screen

easy.GO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever easy.GO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix easy.GO app crashes or not working on Iphone (iOS):

Close and restart the easy.GO app on iPhone
Update easy.GO app to the Latest Version for iOS
Uninstall and reinstall easy.GO iPhone app
Update your iPhone to the latest iOS version

Fix easy.GO on iPhone unable to connect to server/internet connection issues::

To resolve easy.GO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix easy.GO black/white screen (blank screen) on iPhone:

Follow the easy.GO iOS app troubleshooting guide Here →

easy.GO Android App Issues and Solutions

Fix easy.GO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent easy.GO app issues:

Force Stop the easy.GO App
1. On android, goto "Settings" » click easy.GO app. » click "Force Stop".

Update easy.GO to the latest version on PlayStore

Clear easy.GO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "easy.GO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch easy.GO.

Fix easy.GO unable to contact server/ easy.GO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click easy.GO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got easy.GO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch easy.GO on android.

Solve easy.GO black/white screens issue on Android:

Follow the easy.GO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TAF mobile GmbH, developers of easy.GO.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit EasyGo Website

Privacy Policy: https://easygo.ie/privacy-policy/

Developer: EasyGo Charging Ltd

63.64% Contact Match

Developer: TAF mobile GmbH

E-Mail: [email protected]

Website: 🌍 Visit SWB easy.GO Website

85.71% Contact Match

Developer: Easygo ООО

E-Mail: [email protected]

Website: 🌍 Visit EasyGo Website

About this app

How do I get a ticket quick and safe? It´s easy! Additionally, you have access to network maps, and by turning your Smartphone into your ticket you can keep and view receipts of all your ticket purchases. You want to know, how to get to your destination quick and safe? With easy. With easyGO you always have your ticket at hand. Thanks to easy. No matter where you want to go, easy. GO won´t let you down. The free easy. GO App is your daily companion when using public transport in the area of Magdeburg and marego. Just download the new easy. GO App. GO you get all the information about the latest departures and connections in your area. Due to real-time data you´re always up to date about every departure. Download for free and give it a try! GO you won´t miss any connection. On your way to work, to the city?