UpToDate Lexidrug Reviews

UpToDate Lexidrug Reviews

Published by on 2024-09-09

🏷️ About: The Lexicomp drug reference app provides extensive and in-depth information on drugs, natural products, interactions, medical calculations, and more. It offers unique features such as a pharmacogenomics database, IV compatibility data, drug shortage information, patient education leaflets, and the ability to customize display. The content is stored directly on the device, allowing clinicians to access information even with a weak mobile signal or no internet connection. The app is trusted by pharmacists, physicians, nurses, advanced practice nurses, dentists, and students.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.6%

🙄💅🫥 Neutral
14.6%

😎👌🔥 Positive experience
10.9%

~ from Justuseapp.com NLP analysis of 151 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The latest update fixed some issues with slow or no WiFi access

- The home screen is more user-friendly

- Search results are better organized

- The app is an invaluable tool



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

15 years

2022-05-21

I have been a loyal user of lexicomp for 15 years. I’ve recommended Lexi to many colleagues over the years.
Called yesterday to renew my 3 year subscription. Informed that it’s no longer offered and several topics are no longer included.
No more labs or 5 min consult to name some. New company bought them out.
There are alternatives, bye bye Lexi
Gary Consultant Pharmacist

Lexi Complete no longer available

2022-06-22

It appears that Lexi Complete has been removed as an option. It used to be the go to gold standard for drug information that I have use for the last 14 years. The quality of the interface has decreased the time and now that Lexi comp complete is no longer an option, the quality of the reference material is probably worse than many other free apps that are just as good or better than a subscription. I would no longer recommend this product to anyone as a professional reference. It appears that Lexicomp was bought out by a larger parent company who attempts to monetize the information but the marketing team knows little to nothing about the products they own. If I was the CEO I would start firing people for such poor performance.

Don’t waste your time.

2022-07-23

My job deals with acutely ill patients in a hospital setting.
For years the ease of use and detailed information made this favorite resource and I used it almost daily.
For the past few years however each update has lessened the ease of access and made it more difficult to justify the price of purchase when compared to similar apps.
A few days ago I opened my LexiComp app and found a series of frustrating and confusing steps that needed to be taken before I could access the information I wanted.
Attempts to reach customer service were of no use.
I have requested a refund due to my inability to access the information I need in a timely manner but have yet to receive a response to my request.
Given the price I paid for UpToDateLexidrug the lack of response was frustrating to say the least.
As a hospital based provider I need accurate and quickly accessible information which no longer seems to be available from this developer.
Don’t waste your money or your time on this.

Too many clicks and not optimal search function

2022-08-24

Not happy with new update. App defaults to update page instead of home page. Then you have to 'click' four times just to get to the search field. THEN if you search using only the first few letters of a drug name, the search results pulls in ANY drug name that contains those letters, even if those letters are in the middle of the drug name. Why doesn't the drug names that begin with those letters appear at the top of the list?

Bait & Switch

2022-09-25

I have an institutional subscription that has to be rE registered annually, did the usual, and the (expletive expletive expletive) app would not stop saying my subscription was expiring until I clicked ‘confirm your subscription in UpToDateLexidrug store’. I saw something that said ‘$0.0’ and signed OK. Then I see a receipt from Apple for a paid subscription.

Lexicomp app engineers who created this ‘bug’, app program managers who approved it, may the fleas of a thousand camels infest your armpits.

Greed

2022-10-26

LexinotsoComp was my favorite app to make decisions, unfortunately there is annual changes to prices compared to data provided. I’m not sure why I’m using it. They offer basic plan for limited databases that I’m already aware of and do not need, and offer the rest of the databases that I need for half of my paycheck. I’ll be waiting for a price cut down at least by half, otherwise I’d rather pay my bills thank you.

Don’t buy this

2022-11-27

I have had UpToDateLexidrug fir over 15 years and each year the price went up and the functionality and offerings have gone down. Finally they took away the useful databases and delete any customized choices. This used to be the best. Like owning an Edsel. Good bye lexicomp.

Update. Excellent information but poor design

2022-12-28

Update: let me just say I HATE the new update. My biggest complaint is when selecting “jump” through different monograph shortcuts it automatically makes the “mono” the default selection. As if I’m going to remember Lexicomp’s monograph order to find things. No. I want the option of “alpha” the alphabetical monograph jump section to be my default. I would like the ability to change my default and I cannot. It’s a huge pain. Not only that but the mono menu is also not fully expanded and because of that it’s easy to miss sections if you don’t remember to press expand all EVERY SINGLE TIME. Your update blows. Made UpToDateLexidrug even worse.

The is perhaps one of the best drug references out there (content wise) HOWEVER it is extremely expensive and the software design is weak at best. It takes too long to navigate to find the exact information you want to know (endless scrolling though a ton of text). If it was formatted better it would be my go to app. UpToDateLexidrug needs a lot of work. Automatic updates for one thing. Please make it better it is 2016 and UpToDateLexidrug's poor design is lagging. If they used some of their money to hire software engineers that actually know what they are doing UpToDateLexidrug would be a lot more user friendly.

Took away 50% of content without explanation!

2023-01-29

I have been a monthly (not a cheap subscription) for at least 3 years. Was great. 5 stars. Then, last month, no explanation and no discount or rebate, they took away at least 75% of content. Yes, mid-subscription they did update and just ripped me off without explanation. Not acceptable. Both 5 minute clinical consults vanished. Again, no apology, no explanation, just clicked on update, new terrible format, and content just taken away. Again, I paid for a product, got 75% of it taken away first week of monthly subscription with no explanation and sure as heck didn’t refund 75% of the subscription fee. Not cool.

Feels like they stopped paying attention to the app

2023-03-02

This used to be quite an amazing app. One of my favorite features was the ability to customize it via the “mono” arrangement of drug sections. However, the ability to edit/arrange this has been lost for over a year now and they keep saying “we’re working on it”! A shame-because it feels like such an easy fix to restore a function that was there before.
Otherwise, information is good and very useful. Just not as easily available as it could(or used to) be.

Issues with 5.0

2023-03-31

Agree with most recent review regarding annoyance of app automatically checking for updates every time I open it. Also, the search function is now a filter function in Lexi-Drugs, which is useless and slows me down when trying to pull up individual medications. The update is great otherwise, but these two issues are significant.

Ease of use clearly not the goal

2023-05-02

UpToDateLexidrug is pretty nice if it was designed in the early 2000s. When I look up a drug to get basic info like dosing, MoA, adverse effects, I have to scroll through an entire list of the same drug names to find the correct entry. Every time I open UpToDateLexidrug , I find myself quickly resorting to other references.

Update is awful

2023-06-02

Update is awful. Difficult to use. Pediatric dosing missing (for example cefdinir).

Suggestion for improvement

2023-07-04

It would be helpful if we could set the height and weight to default to metric for calculations versus the default height in inches and weight in kg.

Funky update function

2023-08-04

I would recommend lexicomp to develop UpToDateLexidrug that allows users to update the content in the background without having interruptions to searching the drugs. Also, it would be nice to have the update on the content still happening in the background when users switch the screen to use a different app.

Back to 5 stars

2023-09-05

**revised** Developer published a fix to the update screen default. Everything is back up to speed and no more waiting for drug info if there is slow or no WiFi access. Thank you!

The newest version of UpToDateLexidrug defaults to the update screen. I can’t tell you how much I HATE this. If there is a poor signal or no WiFi access in a building, it is not possible to navigate away from the update page until the device has failed to make a connection. How embarrassing when a physician stops me in the hallway or calls and I can’t look up the information of concern. It just makes an angry physician who isn’t interested in waiting while I stare at my unresponsive screen. If I could keep the drug data in my head for instant recall, I wouldn’t need Lexicomp in my lab coat pocket at all times. Please change this!

Nice refresh

2023-10-07

Home screen much more user friendly. Search results much better organized

Way too expensive

2023-11-07

It's an invaluable tool to have but the cost is just too much

WoW! If this is just the start ...

2023-12-09

I LOVE it! Much faster and MUCH less crowded! My sometimes tired eyes would struggle before. It still needs some love here and but I like it so far. Long awaited for sure! Can’t wait to see where it goes next release.
👍🏼

Latest update

2024-01-09

Update: The latest update fixed my 2 problems

I wish this new update didn’t automatically check for updates when you open UpToDateLexidrug . I work in a place that doesn’t get reception or WiFi so I’m stuck on that update page for at least a minute until it fails to connect. I can’t navigate away from that update page when I don’t have reception.

Also when you search for a drug I wish it would show the drugs that begin with the letters you typed first. For example, if I search for a drug that begins with H, show the H drugs first. Don’t show me every single drug that has the letter H in it.

Keeps crashing

2024-12-16

App keeps crashing. It’s completely unusable now

Garbage app

2024-12-16

App is absolute trash. The subscription/log-in process is convoluted. Passwords don’t function properly, and the reset only resets the password for the web store but not mobile access. I wish my institution didn’t use this service.

Update is hard to use

2024-12-16

This new version of mobile Lexicomp is very hard to use now that I can no longer go straight to the section of the monograph that is needed. It’s really annoying to have to scroll all there at down to PK or the Preparation section because it’s farther down.

Think twice

2024-12-16

I love lexicomp. They are very comprehensive, the information is trustworthy, and my pharmacist career has been nothing but progressed by lexicomp in general.
That being said, if you're about to drop the significant amount of money this software costs, DO NOT. This is based solely on UpToDateLexidrug . UpToDateLexidrug crashes and has to be deleted and re-installed very frequently, and this issue has me extremely upset about it. This is a lot of money, and definitely not worth the poor performance. At this point, I cannot wait for this subscription to run out so I can try to find something comparable. Imagine, you need to see if two meds are stable together in a med bag, and your app won't allow you to acces IV compatibility. What do I do? Run the 15 flights of stairs and two buildings over that separate me from my textbook references? No. This is why I pay hundreds of dollars for the lexicomp app as a reference.
Extremely dissatisfied.....

the best, but buggy interface & $$$

2024-12-16

The pediatric drug monographs and lexicalc are top notch. This is the medical reference tool I use most often on my iPhone. worth the subscription fees.

Databases should auto-update whenever connected to wifi. Minor annoyance.

IV compatability and drug ID keep coming back. i try to delete from my home screen and menu bar and they keep coming back. I will never subscribe to them. I have little use for them. For the money I'm paying for multiple other databases, UpToDateLexidrug should be able to save my view preferences. major annoyance.

Indispensable, but...

2024-12-16

After using the Palm OS version of the software for many years, I switched to an iPod touch. Being able to wirelessly update the databases when I'm home is awesome. Unfortunately, the software has locked up a few times at work. Hopefully it's not a recurring issue.

Like the Palm OS version, Lexi-Comp still cannot search within content. You are required to search drug listings beginning with the first letter or number. Once you select a drug monograph, a jump menu lets to move to different sections, but again, there is no search capability within the monograph. Also, the iPhone/iPod touch version of the software does not display your subscription information, and it's not available within your online account either. If you want to know when your subscription is going to expire, you have to call them.

Now we’re talking!

2024-12-16

Glad they are bringing the Lexi-Comp app up to the same excellent standards as their UpToDate app.

Also...SPLIT-SCREEN ability with the iPad pro!!! 👍👍👍



Is UpToDate Lexidrug Safe? 🤗🙏


No. UpToDate Lexidrug does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 151 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for UpToDate Lexidrug Is 12.7/100.


Is UpToDate Lexidrug Legit? 💯


No. UpToDate Lexidrug does not seem legit based on our analysis. This conclusion was arrived at by running over 151 UpToDate Lexidrug User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UpToDate Lexidrug Is 29.7/100..


Is UpToDate Lexidrug not working? 🚨


UpToDate Lexidrug works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Lexicomp Professional Package $29.99
Lexi-COMPLETE $29.99


How was your experience with UpToDate Lexidrug? Post a Review




Features

- Access to more than 20 databases with extensive drug information

- No abridged content

- Pharmacogenomics database

- IV compatibility data

- Drug shortage information

- Patient education leaflets

- Customizable display with the ability to reorder databases and monograph fields

- Content stored directly on the device for offline access

- Trusted by healthcare professionals and students

- One month free trial for new users

- Subscription-based access for continuing use

- Manage settings, cancel subscriptions, or turn off auto-renewal anytime during the subscription period via iTunes Account Settings.

  Customer Service/Support
Developer:
Lexi-Comp