Contact UpToDate Lexidrug Support

by Dr JMac

It appears that Lexi Complete has been removed as an option. It used to be the go to gold standard for drug information that I have use for the last 14 years. The quality of the interface has decreased the time and now that Lexi comp complete is no longer an option, the quality of the reference material is probably worse than many other free apps that are just as good or better than a subscription. I would no longer recommend this product to anyone as a professional reference. It appears that Lexicomp was bought out by a larger parent company who attempts to monetize the information but the marketing team knows little to nothing about the products they own. If I was the CEO I would start firing people for such poor performance.

by DU12PN

My job deals with acutely ill patients in a hospital setting.
For years the ease of use and detailed information made this favorite resource and I used it almost daily.
For the past few years however each update has lessened the ease of access and made it more difficult to justify the price of purchase when compared to similar apps.
A few days ago I opened my LexiComp app and found a series of frustrating and confusing steps that needed to be taken before I could access the information I wanted.
Attempts to reach customer service were of no use.
I have requested a refund due to my inability to access the information I need in a timely manner but have yet to receive a response to my request.
Given the price I paid for this app the lack of response was frustrating to say the least.
As a hospital based provider I need accurate and quickly accessible information which no longer seems to be available from this developer.
Don’t waste your money or your time on this.

by Jhab12

Not happy with new update. App defaults to update page instead of home page. Then you have to 'click' four times just to get to the search field. THEN if you search using only the first few letters of a drug name, the search results pulls in ANY drug name that contains those letters, even if those letters are in the middle of the drug name. Why doesn't the drug names that begin with those letters appear at the top of the list?