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⚠️ Most reported problems ⚠️

Not working
58.1%

Something else
18.9%

Login
10.8%

Crashes
6.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TripCase Problems 😠👌🔥

- App glitches and hangs

- Difficult to enter data for emailed entries

- Unable to upload important documents

- Unable to parse information in SW Airlines itineraries

  44 Reported Issues: 😵🆘🛟🚨📢

Michael Skalsky
2022-07-25

I have put a number of my travel info and bookings into inbox but cannot access it as I cannot scroll the email within inbox.

Michael Skalsky
2022-07-25

I have put a number of my travel info and bookings into inbox but cannot access it as I cannot scroll the email within inbox.

Sonny Foster
2022-07-25

"Unable to connect to TripCase" error message on iOS 16.0 beta.

Alfred Chiang
2022-07-19

App Error: Unable to connect to TripCase. iPhone 13 Pro running iOS 16.0 beta.

Lee Cabana
2022-07-11

Receipt capture no longer shows up in the ap, even though my subscription renwed.

Sam Luu
2022-07-09

Can’t share itinerary via email to someone.

Riccardo Rossini
2022-07-03

I cannot share a trip with anyone

Benjamin Moloney
2022-06-17

ERROR WHEN SETTING UP NEW ACCOUNT: One of my staff has created a new TripCase account today when the Request for Permission screen appears and you select ACCEPT, you get an error message saying and cannot accept the “Request for permission” – your consents cannot be updated at this time. Please try again later. This error appears in the APP and logging in online via webpage. Please advise what you recommend to resolve the problem?

Andrew
2022-05-28

Same issue as Susan, but on a Android. Suddenly, when I add a line into the trip NOTES *either* from the phone or from the PC Web app, the formatting characters are shown on both sides of the Tripcase app, making them TOTALLY unreadible....HELP! This is a show stopper for usage! Here's an example, the first line I added from the PC, the second line from the Android. Adding a manual note from the PC adding a manual note from the phone )

Carlye Towne
2022-05-22

Shared itinerary, but its not showing up for the other person

Anne M McDonagh
2022-05-22

MOst bookings just show up as emails. Nothing appears as it used to, as an activity etc. Second, when I open the email, I can only see the top left corner of it. The page does not open or close so that it can be read or sent. It is useless in this format. I have tried a hard reset and restarting my iPHone X. No luck

Lei
2022-05-11

Up until 2020, the ap was working smoothly on my iPhone. Since then, I import plans and there is no trip created.

Rosemary Kanigan
2022-04-06

Lost all my information

Susan
2022-04-04

I'm using your app on my Apple phone. I've been using it for years but suddenly when I input information, it adds very weird symbols on every line. Can someone help me? Here are some examples from the first three line of a car rental I added: GA Enterprise Drop off etc. Can you help?

Showing 31-44 of 44

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Common TripCase Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sabre Inc., developers of TripCase.


Verified email  

Contact e-Mail: trips@tripcase.com


Verified email ✔✔

E-Mail: support@tripcase.com

Website: 🌍 Visit TripCase Website

Privacy Policy: https://www.tripcase.com/privacy_policy

Developer: Sabre Traveler Solutions




About this app

Organize all of your trip details and travel plans into one streamlined itinerary. this app lets you manage flight itineraries, hotel bookings, and rental car reservations in one app.  Get airport terminal and gate information in one glance on your phone or Apple Watch, and receive notifications if there is a change to your flight.  Great for business travelers and frequent fliers. • Forward confirmation emails to trips@this app. • Account will be charged $5. this app is a traveler’s key to better trips.  Send snapshots of your relevant trip information to contacts through the this app iMessage extension.  It’s an intelligent mobile app that guides you through every stage of your trip, making you the savviest traveler out there.  Note: TripCase is intended to be used by those who are at least 16 years of age or older; those who are under the age of 16 should not download TripCase.  Save yourself time and the hassle of not knowing what's coming.  Use this app to be connected and prepared when you travel.