Are you having issues? Select the issue you are having below and provide feedback to Indigo Touch.
- Mac has to be running all the time for functions to work
- Commands often fail to execute
- Does not work with Apple's latest software release
Complete guide to troubleshoot Indigo Touch app on iOS and Android devices. Solve all Indigo Touch app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Perceptive Automation, LLC., developers of Indigo Touch.
It will automatically connect to the required Indigo Smart Home Hub software (v6 or better), installed in your home on a Mac, to communicate with Z-Wave, INSTEON and/or X10 compatible hardware. Although Indigo Touch can immediately connect to our Demo Server so you can see it in action, controlling your home requires that you have installed the Indigo Smart Home Hub software on your Mac. Indigo Touch is an iPhone, iPad, and iPod touch optimized App for remotely controlling lighting, appliances, HVAC, ceiling fans, sprinklers, etc. , from anywhere in the world. Now you can adjust your home's thermostat, run the sprinkler, open the garage door, unlock the front door, and turn off the lights from anywhere you have an internet/data connection! Indigo is NOT FREE, although there is a 30 day free trial available. Additionally, many more devices and protocols are supported via 3rd Party Plugins. See MAC REQUIREMENTS below for more details. For support, please contact us directly using the contact form on our website rather than requesting help via a review. - View any Indigo defined Variables (house mode, etc. - Real time updates of all hardware (brightness, temperature, active zone, sensor values, etc. - Bonjour enabled to get you connected with a single touch (no IP addresses needed! - Indigo Smart Home Hub software v6. 1+ (some functionality works with Indigo v4. - Supported computer interface required to use built-in protocols (Z-Stick, PowerLinc, CM15, etc. - Smart home devices (lighting, sprinkler, HVAC, fans, sensors, etc. - Mac running Mac OS X Snow Leopard or better (10. 7.