Are you having issues? Select the issue you are having below and provide feedback to Amazon Kindle.
- Difficulty in finding books that have already been purchased.
- Voice Over feature does not work seamlessly.
- Fixed-layout format requirement for eBooks with embedded media.
- Notes and highlights get deleted when purchasing a book.
Same as many other complaints listed. Pages skip back to old book marks. You have to search from last page read and find it yourself. Wont recognize when you click on a chapter, just goes back again. Tried uninstalling numerous times. Very frustrating.
Same as many others, no matter what book I'm reading since late June Kindle jumps back to pages it seems to randomly bookmark, cannot even select manually bookmarked locations or previous viewed on location bar.
Kindle app on Android starts and restarts in apparent random locations. Makes it very difficult to use - always have to remember and manually locate my last location.
Wont hold place in book when minimized just like all other recent posted issues. You gonna fix this? or do I need to back to nook?
Same as many above. If I click the center while reading to check notifications, or minimize and come back. Kindle has lost my place and the "jump back to" bookmark area doesn't work. Many pages or first pages of chapters also appear as blank when scrolling. Fix this!!! Losing your bookmark or not being able to jump back and forth between a map/reference page and your current placeholder is infuriating!
Will not open at last page closed. Impossible to use it. I tried everything so just giving up
Kindle app loses my place if I minimize or leave the app. When I return I have to scroll thru the pages to find my bookmark. The goto icon does not bring me to the page shown.
Won't hold last page read
Won't stay on current page and can't use the go to or sync furthest page. Every time I stop reading it jumps to another page and I have to scroll endlessly trying to find where I was at. Bookmarking doesn't take me there. Neither does go to or sync furthest page. So frustrating!
Jumps back dozens of pages, so I have to keep scrolling through looking for where I'd got to.
When reading, if you tap the center of the screen to see notifications, Kindle looses it's place and can't/won't return to the proper place. Using the "back to" box refers to the proper location but tapping it does nothing. Even when you know which chapter you were on, it won't go to the proper location. I have uninstalled the app and reinstalled. Did not help. Very frustrating.
My kindle app on my phone is not opening or staying on my last page red. It always goes back a few pages.
The app has become essentially useless. Everytime I open it I get a random page. I cant open the same page twice, and every page is bookmarked if I use that feature.
The pages are shuffled every time I open the app, and when I use the bookmark, every page is bookmarked. It is virtually impossible to open the same page twice.
My kindle app got crash as well, open and just completely loss. Hope they will solve the problem soon.
My kindle isn’t working. Obviously I can’t get to my books.
Jumps to random places in book. Doesn't always open to bookmark.
My Kindle app stopped working yesterday morning. It opens and then immediately closes. I’ve re-started my iPad but no joy. It’s ok on my iPhone and my Kindle and I can read my books by going to Amazon on Safari and using the cloud reader but I’m not happy.
Kindle App starts for a few seconds, then closes. Tried everything and still won’t work. Deleted and reloaded app multiple times. Problem persists.
Kindle app on iPad stopped working. Tried switching iPad off and back on, closing all apps etc. Not opening at all
When reading, if you tap the centre of the screen to see notifications, Kindle looses it's place and can't/won't return to the proper place. Using the "back to" box refers to the proper location but tapping it does nothing. Even when you know which chapter you were on, it won't go to the proper location. Between this and delivery issues with items purchased, I'm seriously considering leaving Amazon for good, including my Prime account.
My Kindle will not stay open. I have rebooted my IPad often and nothing changes. This just happened today. I am devastated that I can’t get into my library.
Kindle app stopped working after last app update on iPad running iPadOS15. Runs fine on iPhone, but not on iPad. App starts for a few seconds, then closes. Tried everything and still won’t work.
using my kindle app on an iPad sometimes the icon at the top of the screen that allows me to see all my tabs seems to disappear.. What controls that icon from showing or not showing>
App on my iPad keeps crashing after I updated today. Tried restarting my device, uninstalling and reinstalling, and opening the app with internet disabled. Nothing works.
I just updated Kindle app on Ipad Pro 11 inch 2020 and it now crashes every time. I did a soft reset and the app worked for 10-20 seconds then crashed and crashes every time. So app is unusable.
Books appear I my library, but only grey cover, no title or author listed. When I tap it , it attempts to download it but only get blaxk scree and a timer circle then nothing happens. I have left it for up to 2 hours with nothing happening. I can re download book as I have no idea which book it is. It has been doing this for about 2 weeks.
Had a min i of its own jumping all over the place. Now completely crashed. Cannot do anything with it. Not happy
Have kindle unlimited but app won't let me download free book
I am able to open my app but all of my purchased and downloaded books are whit triangles. When I try to open them, I get the buffer circle.
Complete guide to troubleshoot Amazon Kindle app on iOS and Android devices. Solve all Amazon Kindle app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
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Developer: Amazon Mobile LLC
Explore Amazon Charts best sellers and titles across genres like romance, science fiction, children’s books, self-help, religion, nonfiction, and more—and try any book with a free sample straight from the Kindle app. • Kindle Unlimited members can enjoy unlimited reading and listening, with the freedom to explore over 1 million titles, thousands of audiobooks, and current magazines. • Over 1,000 books, magazines, comics, and more included with Amazon Prime. • Kindle Vella brings you stories released one short episode at a time. Flip between pages or get a bird’s-eye view of your book with Page Flip—don’t worry, we’ll save your place. • Zoom in on high-definition color images in Kindle books, magazines, comics, and manga. • Sync your books across devices. When you’re reading a book, the Kindle app will automatically sync where you left off—along with any bookmarks, highlights, or notes—so you can start reading on one device and pick up where you left off on another. • When you can’t read, listen. See what percent of the book you’ve read, real page numbers (for most top titles), and how much time you have left in the chapter or book based on your actual reading speed. • Bookmark places you want to revisit, and make highlights and take notes throughout your book. Choose from over six million Kindle books (including those with Audible narration), magazines, and comics and start reading in seconds. Kindle Unlimited and Amazon Prime members can select and download Kindle books directly in AmazonKindle . • Read the books you buy on Amazon in the Kindle app. Switch seamlessly from reading your Kindle book to listening to the Audible book, all within the Kindle app. • Get notified when authors you love have new releases. Turn your iPhone or iPad into a book with the free Kindle app—so you can read anytime, anywhere. • Read your way. Tokens may only be used to unlock Kindle Vella story episodes and are available for In-App purchase. Kindle books you have purchased on Amazon will automatically appear in your app. Breeze through words you don’t know and characters you can’t remember with the built-in dictionary, X-Ray, Wikipedia lookup, instant translations, and search within your book. Kindle Vella and In-App purchase of Tokens are currently only available in the US. Go to the Aa menu in your book to get started. • Look up words, people, and places while you read. Customize your text size, font type, margins, text alignment, and orientation (portrait or landscape)—and choose whether to turn pages from left to right or continuously scroll. Simply tap and hold a word to view its definition, or use the Google and Wikipedia links to get more information. • Track your reading progress. The first three episodes of every story are always free--after that, purchase Tokens and redeem them to unlock episodes.