Contact OCBC Singapore

Contact OCBC Singapore Support


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About: Get ready for the all-new OCBC app that is designed to understand your banking
needs, wants and quirks better than your best friend. With customisable
shortcuts and a personalised experience, the OCBC app is here to make banking as
smooth as your morning coffee.



OCBC Singapore Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OCBC Singapore Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oversea-Chinese Banking Corporation Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OCBC Singapore Website

Privacy Policy: https://www.ocbc.com/personal-banking/policies.html

Developer: Oversea-Chinese Banking Corporation Limited





Can I trust OCBC Singapore app?

Protect your data and wallet. We investigate the developer's website (Ocbc.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Be aware of the trap

2025-03-20

by Fqtsg

I have applied the EasiCredit and then it always appears as the default payment method in the app when I tried to transfer money. It is tricky when try to switch to other payment methods as the selection does not always apply. Thus it happened a couple of times that I used my EasiCredit to transfer money. It will never remind you of the overdue of the payment until you are charged of a big late late fee of $120 (for an expense of $20 last time). And there is no option to automatically pay it using GIRO like what I usually did for the credit cards. The design is Not user friendly. Feels more like a trap. So be aware of it when you try to use their service.

Don’t trust this BANK

2025-03-21

by KevinVonLongic

They just spontaneously close your account without a reason.
I created an account a year ago and received an email informing me that I’m illegal, that's insurance, if I'm illegal, why did you let me open an account for such a long time?
And after a year later, telling me that you need some kind of address proof document ?
if i don’t provide it, then close my account, what a joke!

OCBC Bank's Inconsistent Policy

2025-03-22

by Tom Monoz Trump

OCBC Bank is really terrible. When I first opened the account, they didn't force me to provide a Singapore visa, but now they are asking for one. If I can't provide it, they'll close my account. I really dislike such unpredictable policies. If they had required a visa from the start, I wouldn't have wasted my time opening an account with OCBC.




Have a Problem with OCBC Singapore? Report Issue




Why should I report an Issue with OCBC Singapore?

  1. Pulling issues faced by users like you is a good way to draw attention of OCBC Singapore to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OCBC Singapore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OCBC Singapore.


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