Contact Timewerks Support

by Time1928

I used this product previously and recently downloaded it again for another project that I’m working on. I paid for the year upgraded service and went to do an invoice for a client and something went wrong. There is no phone number to call and I really need to talk to someone as soon as possible. I had tried to email support and it took a week for someone to get back to me and what they sent was a templated response that didn’t answer my question and wrote back again and asked for a customer service phone number and no response. Very frustrating.

by Jigordon

Buy Timewerks if you're a mobile professional who needs an easy-to-use client-time tracking and invoicing system.

I've used several time & billing products over the years. Typically they're missing a key function (time vs billing) or feature (no way to track payments against invoices). As a result, I'm a very demanding customer and Timewerks is very good (even if not perfect).

Timewerks has all that one needs to start quickly tracking and invoicing clients: project-segmented time tracking; invoicing across projects; contact-connected clients; project-level billing segments (ie: on what basis does one project get tracked versus the others); even the ability to export directly to your computer via a built-in webserver. In addition, it contains many advanced features (such as the ability to apply current and pre-payments to any invoice).

Any application, though, is more than itself. It is also it's update frequency and the support you get from its developers. Timewerks is improving consistently through Sorth's exceptional responsiveness and adding features with each new release. In fact, I asked for two new features today and Sorth responded that they were already in the next version, which was close to submission. With these new additions, Timewerks will earn its fifth star.

by 100AcreWoods

This is a quality app, allows you to juggle multiple clients and multiple projects. Tracking is well noted, very customizable. I'm was a little disappointed in the initial start up, but the help file is very useful in guiding through your first steps. I contacted the developer about a missing feature and received a personal email in hours responding to my request. Amazing. I think this program is currently solid, very useful and has a great deal of potential as well. It seems that the developer knows that and is genuinely interested in continuing its improvement. I'm an entertainment professional who does a great deal of contract work and despite the niche nature of my market, this program works great! For the price you can't do any better.