Contact Cleartune Support
Company Name: Bitcount ltd.
About: "My most indispensable app is my guitar tuner, Cleartune. None of the old
visual or analog tuners are as precise.
Cleartune Customer Service 👿🤬😡😠💢😤
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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bitcount ltd.
Read 4 Customer Service Reviews 😭😔💔
I have recently downloaded the Cleartune app om my IPad with IOS 16.6.1. Unfortunately it doesn’t work properly (I use it for toning my church organ). What can be the reason why it’s not working well? And how can solve this? Thank you for a reply. Best regards Johan Kuipers
Formerly great app
by String Quartet Pro
I used to love this app. It WAS beautiful, accurate, and easy to use. But with this first update in years, its become unusable for me. It seems like a hasty and thoughtless update. Even with needle damping turned off, it's incredibly slow to register changes in pitch. So slow that it's useless. The ability to turn the wheel to generate any pitch (such as in-between pitches, outside of the set temperament) is gone, with the disappearance of the padlock at the bottom. Finally, it doesn't force the screen to stay on anymore, so that when practicing with a drone it shuts off after a minute - when the screen turns off. Questions sent to the developer about these issues have been unanswered. As far as I'm concerned, this "update" ruined the app.
Buggy
by TristansHaze
I’ve been using this app for a while for pipe organ tuning. Its ability to do temperaments is great, however today when I tried to tune to A415 Neidhardt Kleine Stadt, this preset had disappeared and the A415 setting kept reverting to A440. I’m trying to get an organ tuned for a performance and now I am screwed. Two stars for past usefulness but this is really a problem. I’d say use this app with great caution because it is unstable and features that once worked have ceased to. I wouldn’t call it dependable. Sadly for what I do there is no other adequate app. What are we supposed to do? No app with the temperament features, and the one that has them doesn’t work!! Frustrated.
Not thrilled with the update
by Glbmstar17
I’m a musician who likes to put a tuner up on the stand and play through an entire piece of music to check for any intonation issues. With the newest update, if I’m not actively touching the screen, it dims and locks on me, which I find annoying. The only way around this is to change the settings on the phone to never lock, which I don’t want to do, so I’ve essentially stopped using this tuner and gone back to my old Korg. As I’ve used and loved this app for years, this is a huge disappointment.
Other than this issue (which is a huge one for me), the tuner is accurate and useful, but the pros aren’t enough to overcome the cons for me at this rate.
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