Contact ID Lock Support
Company Name: Software Ops LLC
About: Say goodbye to post-it notes and lost passwords. Keep your passwords and
personal information safe and secure with ID Lock®.
ID Lock Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Software Ops LLC
Privacy & Terms:
https://www.softwareops.com/software-ops-privacy-policy
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3 Most reported problems 😔💔
Used to be ole faithful!
by Jayjo202
After no telling how many years, more than 6-7 I have over and over came back to this app for some my most important info and data, even though multiple phones and the app being automatically offloaded etc; this always would work and pull up all my saved stuff. Until today when reinstalling the app I wondered why it seemed as if I never had it installed to being with, only for me to find out the original app I had been using, while made by same developers, was completely changed and then renamed and branded as this app. While the name of the app I used was “my eyes only”… I now have a useless app if none of my stored data, and only functions to tell me to pay for the subscription to make account etc.
why would I EVER again trust this to be reliable when it lost and failed me only to just demand money… do not recommend!!! And DO NOT TRUST!!!
Poor Service
by 4gu9kl
I was happy with My Eyes Only app. It was switched to ID Lock. I paid for service but it didn’t transfer over to new app. Over a 2 month period I emailed “help” desk. Very unclear and I still don’t have an answer on where my $ went. It doesn’t sync. I didn’t ask to change, it wasn’t a choice. Did some research and there are a lot of products that do the same thing better with service people who actually help you. Do some research before getting involved with this company
Overpriced
by Sparta_MCRN
Over $30 to add additional items. What a rip off. I have had this app for a number of years and have never felt I had to backup my information to a third party, I already backup my iPhone on a regular basis. But this latest release is clearly trying to force existing users onto their subscription service.
Too many “developers” are offering a basic free package, and than try to entice you with additional features for a small fee.
So now I will try to find alternative or revert to pen & paper, at least that’s free.
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