Contact SoundHound Music Discovery Support

The old gray mare just ain’t what she used to be. This app used to deploy instantly and now even with new equipment it’s like waiting for a snail to cross the road. A small snail and if your not sitting on top of a cell tower delivering LTE you are simply wasting your efforts by the time it deploys and stops telling you your not connected to the internet the song is gone. While using it in the wilds of the northwest where my carriers signal is still not the best it used to pull an I.D. Of something but no more I guess all developers think you have a cable connection in cell phone land and have started building for stay at home users. And the success rate has disappeared to next to nothing and it used to identify the most obscure music you could find. I have heard there are other music identification apps out there and I think I’m going to see what they are like. After many years of great music identified found and corralled with Soundhounds help I have reached the end of my patience to many backwards function losing updates and to many you are not connected to the internet messages I am gone now how do I take my history with me?

Why did I just delete this App after using it for 10 years?? Started using this app when it was free. It was such a clean interface with no advertisements, unlike Sh.....m which had too many ads to be useful. I even paid ($9.95, I think, twice because of an iTunes/Apple ID screwup). During the last 2 years, SoundHound has deteriorated to the point I am about to uninstall it. I like Pre-Listening, because quite often (like during TV shows - E.G., “The Imposters,” there is only 15-20 seconds of music before the song is gone. I love building my Discoveries List from anywhere I hear music I might want to purchase (or now, stream from TIDAL. My current issue is that when streaming TIDAL to any of my Yamaha AV Receivers (mainly the RX-A3080) using Apple’s AirPlay, when I launch SoundHound, it immediately STOPS my stream and begins playing on my iPhone. If I launch SoundHound while streaming from TIDAL, it is because I want to check lyrics — and that is all. To stop my listening experience and shunt the sound back to my iPhone is UNACCEPTABLE. I will now start a search to find something which works like SoundHound used to work - for the user, NOT for the bean-counters!

Been using SoundHound for YEARS! The fact that SoundHound could identify lesser known music like obscure Jazz standards and contemporary BlueGrass made it a standout app. Enjoyed it so much I bought the Infinity version 6-7 years ago. Used it to identify hundreds of songs in that time. But now SoundHound no longer works. Wasn’t working with iOS 10, so I finally up updated my 6S to iOS 12, but still doesn’t work. Just says “No Music Heard.” Decided to double check to see if it was a hardware problem and downloaded Shazam and tested them side by side and NOPE, it’s not a hardware issue, Shazam identified 10 out of 10 songs, SoundHound just says “No Music Heard.”