Yelp has over 199 million reviews of businesses worldwide. Whether you’re
looking for a new pizza place to try, a great coffee shop nearby, or need to
book a haircut, Yelp is your local guide for finding the perfect place to eat,
Listed below are our top recommendations on how to get in contact with Yelp Food, Delivery & Services. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yelp Food, Delivery & Services. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yelp
Get Pricing Info for Yelp
A better way to Contact apps
You can now contact Yelp Food, Delivery & Services customer service directly
via Email using our new site - AppContacter.com
I owned a restaurant and we had 4.5 to 4.75 rating on all other rating sites, except Yelp. On Yelp we had a 2.5. I went through the reviews and there were many that were 4 to 5 star reviews, but they were hidden on Yelp and not used in our rating. I contacted Yelp and they explained how these were not trustworthy reviews and that their system takes random reviews and creates our rating. Funny, there were two or three low reviews, they were all used, and /15-20 high reviews but only a few of those were used. Here the best part. Soon after I contacted them, i started getting calls from Yelp sales people wanting me to buy ads. I explained my issue with their rating system and they told me that if I bought ads, those negative reviews could be eliminated and more of the positive reviews used so that our overall rating would be better. It’s a scam and no one will ever change my mind on this. Just like Yahoo used to be. Yahoo advertised as this all knowing search engine, yet you had to pay to be on it, so it wasn’t search the web, it was searching its database. It’s just not honest. Yelp selects the reviews they use in the rating and if you pay them, they improve your rating. That too is just not honest. It’s a joke.
I placed an order on their website for delivery. When I received my order, the fries were missing from my combo and the wings were terribly under cooked. I called, spoke to the manager and he said they would make another order but it couldn’t be delivered. I told him I couldn’t come and he mentioned a store credit for when I do come. 5 mins later, I changed my mind...called back to I would indeed come pick it up and whenever I spoke he was speaking over me like maybe he thought I was upset. He kept talking about how he was just doing his job, whenever I spoke and I was only clarifying the order I place. Unfortunate for his karma...he abruptly told me that I would have to speak with his store manager (which he is) AND HE HUNG UP!! Lol I have to laugh because atleast my dog ate the wings, I’m only out of pocket maybe $25, for a person (not just a manager) to be so rude and cynical - there’s obviously something in this wings that I DO NOT need. They’d probably spit in my food. The audacity...this is the worst place ever.
Yelp has 0 ways to contact them unless you want to report a specific business or are a business owner. Leaving this negative review is the only way I could think of to contact them about this issue. On some recent update they changed the layout on business pages where they put the phone number and a link to directions on the same line. This cuts off the last 5 digits of the phone number so you cannot see it. For phone users this isn't a problem because you can click and auto call, but for wifi or iPod users it just prevents us from getting the phone number in the app. Worse yet, the phone number is not included on the about page for businesses either which would be an easy fix! I now have to open yelp entries in Safari or google the business to get the phone number. This is really inconvenient and I'm considering deleting the app and just using the website, annoying!!!
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