Are you having issues? Select the issue you are having below and provide feedback to The New York Times.
- Over-designed
- Ads load suddenly and disrupt scrolling
- Navigation is not consistent
- VPN doesn't work properly
- App loaded with adware and tracking software
- Easy to accidentally click on ads
My NY Times app on iPhone 13 uses almost 7 GB of storage. My Washington Post uses only 400 MB. How can I reduce the storage space used and still retain all the access to the Times?
iPad, latest version of The NY Times app, OS 15.7.1, app crashes fairly quickly after opening. Happens every time. Does not happen on iPhone, same version #s.
When trying to save a recipe from food section your app asks me to login. Am already logged in. Type password & app won't accept it. Then app hangs.
Same, IPad app constantly freezing.
The NYT app won’t even open! Everything has been updated, what is a fix/resolution?!?
The NYTimes opens on my iPad Mini but with a frozen screen. I have tried several attempts to fix the problem but with no success. Please advise!
I’ve removed and reinstalled app several times in an attempt to get it to work. It continues to crash or communicate that it can’t find the server. You would think that because The NY Times would prioritize this app working correctly since their revenue is largely driven by digital subscriptions. It’s very dissatisfying and disappointing that they drag their feet and are so lazy regarding this issue. Someone needs to fire and hire new blood.
Does not open! The app starts but then hangs without displaying the front page and then it closes. This has happened on and off recently. Very annoying.
Can’t open NYT app on iPhone. Starts to open then crashes. Been happening for last week or so.
The app opens fine. But then crashes and closes about a minute into my reading a story.
NY Times app opens on my iPhone but then freezes. This has been happening on and off for the past couple of months. Same phone.
The app opens and then freezes… Hope this problem gets fixed. I miss my NYT!
App loaded. Immediately freezing. Updated entire system, and the app. Shut down, restarted phone. Still the ONLY frozen app.
App loading but then freezing
NY Times app keeps freezing on my iPad. I can’t scroll or open any articles. I have tried closing the app and restarting my iPad. Still doesn’t work.
Complete guide to troubleshoot The New York Times app on iOS and Android devices. Solve all The New York Times app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The New York Times Company, developers of The New York Times.
E-Mail: [email protected]
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Developer: The New York Times Company
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