Star Gazer Status

Last Updated on 2024-05-31 by Nilay Verma

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Common Star Gazer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Star Gazer app on iOS and Android devices. Solve all Star Gazer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Star Gazer iPhone Issues and Solutions

Star Gazer iOS app crashes, not working, errors
Star Gazer iOS app network issues
Star Gazer on iOS has black/white screen

Star Gazer Android App Issues and Solutions

Star Gazer has errors/crashing/not working
Star Gazer server network connectivity issues
Star Gazer has black screen

Star Gazer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Star Gazer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Star Gazer app crashes or not working on Iphone (iOS):

Close and restart the Star Gazer app on iPhone
Update Star Gazer app to the Latest Version for iOS
Uninstall and reinstall Star Gazer iPhone app
Update your iPhone to the latest iOS version

Fix Star Gazer on iPhone unable to connect to server/internet connection issues::

To resolve Star Gazer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Star Gazer black/white screen (blank screen) on iPhone:

Follow the Star Gazer iOS app troubleshooting guide Here →

Star Gazer Android App Issues and Solutions

Fix Star Gazer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Star Gazer app issues:

Force Stop the Star Gazer App
1. On android, goto "Settings" » click Star Gazer app. » click "Force Stop".

Update Star Gazer to the latest version on PlayStore

Clear Star Gazer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Star Gazer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Star Gazer.

Fix Star Gazer unable to contact server/ Star Gazer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Star Gazer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Star Gazer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Star Gazer on android.

Solve Star Gazer black/white screens issue on Android:

Follow the Star Gazer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nilay Verma, developers of Star Gazer.

About this app

Many constellations and their amazing graphics are here now with beautiful animations to give you all round view of all the constellations in night sky. Information about their significance and history and myths behind their existence in the cosmos. Watch the night sky in your phone now. An app good to learn, entertaining with attractive graphics.