Sbarro Reviews

Have so much trouble signing into Sbarro .

Sbarro is more expensive than ordering at the location and doesn't send paid for orders to the local shop. Total scam stealing money from customers

APP IS BROKEN. WILL NOT ALLOW REWARDS SIGNUP, APPLE PAY DOES NOT WORK, NO COMMENT BOX FOR ORDER, DELIVERY DOES NOT WORK (I do it all the time on the website, but on app it says it cannot deliver to me)

Can’t use my 5$ reward bc Sbarro or website won’t let me!!! what is going on.

Sbarro is as terrible and half-baked as the pizza. Good luck trying to create an account. Actually, it’s probably better that you can’t

I was not able to login to Sbarro . I kept getting an error message saying that action was not valid. Whatever that means. First I tried to change my password by saying forgot password. Still got the same error message. So I just deleted Sbarro .

Doesn’t bring up any locations near me even though there are several so I can’t use Sbarro or order anything probably lives in a lot of business

Says “sign up to redeem a $5 coupon” then when you sign up it informs you that you will need to have earned points to be able to use the coupon. Just feels very underhanded. :/

Every email I use to try to create an account says email in use. When I try to log in with email address, it says no account found! How the heck do you create an account then!

App should be pulled from Sbarro Store, menu doesn’t align with the locations and I don’t mean specials or the pictures are different, I mean the everyday things on the stores menu isn’t on Sbarro menu. For example you can’t buy the 6 inch Stromboli the store has every day, you have to buy the whole 24 inch thing online.

No payments work; apple pay fails, but I used to be able to use that same card but now it tells me that card info is typed wrong but I looked at every digit, it’s correct. Used that same card on the mobile website (which still doesn’t show the correct menu) and it takes the payment.

CANT scan anything for rewards and can’t figure out Sbarro

Tried to setup account on multiple devices & receive errors every time.

The only way you get points or can use rewards is by online/app paid order only. Nothing to scan within Sbarro for in store purchases. The this app nearby is in a mall where I work, I often don’t know when I can go on break or don’t have time to place order then pick up (sometimes they run out of fountain soda). Employees don’t know how to add points when I purchase or don’t ask so I’ve missed some points. No way to add points from receipts. Basically Sbarro is only for online ordering, not rewards.

The pizza is excellent, but Sbarro is clunky. Could be the worst food app ever. Very difficult to use. Doesn’t mess well with Apple password saver. The points app appears to be different than the ordering app. Terribly conceived.

I have issues redeeming my rewards

Please correct App to state what you can accurately get

I love the convenience of ordering from an app, but Sbarro needs some serious updating, it never tracks location. Overall doesn’t work properly.

I like this app pizza, but Sbarro is quite user-unfriendly. It is best to just sign in as Guest if you are in a hurry, but if you are like me and buy pizza there once a month, you accrue points and coupons, so its best to create an account. The hardest thing about using Sbarro is resetting your password. Once you figure that out, I guess you’re good. Dont rely on Microsoft/Edge to create a strong password for you, because it just wont auto fill. The only other problem I see with Sbarro is that some pictures are not clickable. If you are trying to order a pickup, make sure you choose the nearest location of your local this app first, otherwise, the Submit button will be grayed out. It’s good pizza, but you might want to order a whole pizza for you and a friend.

Overall Sbarro functions well but there is no room for any comments like need more sauce on the ziti or put extra sauce on the pizza or send grated cheese or send garlic powder or need silverware and napkins. Little comments on ordering items or the complete order do a lot to boost customer relationship

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