Arc | Status

Last Updated on 2023-10-25 by The Browser Company of New York Inc.

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Have a Problem with Arc | Mobile Companion? Report Issue

Common Arc | Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Arc | app on iOS and Android devices. Solve all Arc | app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Arc | iPhone Issues and Solutions

Arc | iOS app crashes, not working, errors
Arc | iOS app network issues
Arc | on iOS has black/white screen

Arc | Android App Issues and Solutions

Arc | has errors/crashing/not working
Arc | server network connectivity issues
Arc | has black screen

Arc | iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Arc | app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Arc | app crashes or not working on Iphone (iOS):

Close and restart the Arc | app on iPhone
Update Arc | app to the Latest Version for iOS
Uninstall and reinstall Arc | iPhone app
Update your iPhone to the latest iOS version

Fix Arc | on iPhone unable to connect to server/internet connection issues::

To resolve Arc | network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Arc | black/white screen (blank screen) on iPhone:

Follow the Arc | iOS app troubleshooting guide Here →

Arc | Android App Issues and Solutions

Fix Arc | not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Arc | app issues:

Force Stop the Arc | App
1. On android, goto "Settings" » click Arc | app. » click "Force Stop".

Update Arc | to the latest version on PlayStore

Clear Arc | App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Arc | app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Arc |.

Fix Arc | unable to contact server/ Arc | internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Arc | » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Arc | » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Arc | on android.

Solve Arc | black/white screens issue on Android:

Follow the Arc | android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Browser Company of New York Inc., developers of Arc |.

About this app

Access your Spaces and tabs from this app for Mac on the go, save links from other apps to read later, or view one of your Easels and Notes. It’s your whole internet, in your pocket. Not an this app member? Head over to this app. net to join the waitlist.