Contact Arc Support
Company Name: The Browser Company of New York Inc.
About: Arc for iPhone is finally here!
Access your Spaces and tabs from Arc for Mac on
the go, save links from other apps to read later, or view one of your Easels and
Notes. It’s your whole internet, in your pocket.
Arc Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Browser Company of New York Inc.
3 Most reported problems 😔💔
Enjoy Arc Desktop, Hate the App
by CountingSheep33
People don’t have desktops in their pocket. The fact you need to access a desktop to use this app conveniently makes no sense being it’s used on a phone. In 2023, people use desktop apps when they’re in front of a desktop or their laptop, people use mobile apps when they’re not. The whole idea behind this (mobile) app needing both is almost dumbfounding being it’s built for a blend of access tool that doesn’t even exist yet at this level, nor does the market, which is why it totally fails as an idea and (MOBILE) app. I enjoy Arc desktop, hate this app. Total disappointment.
Why, arc?! I changed my default browser for you 🥲
by Facemask123
I was super exited about this app, I use arc for mac every day, and I thought the phone app would be as (or a little bit less) amazing!
Unfortunately it is not!
Cons:
1. I can’t customize anything but the icon!
2. Can’t use twitter for some reason.
3. Sudden crashes.
4. Can’t view history.
5. No private tabs.
6. No tabs in the first place!
7. Loading is a weird wavy colored cloud in the background, the idea behind is like a joke that sounds better in you head than when you actually say it!
8. The whole app just feels premature, I will just delete it until you guys come up with something as Awesome as the mac version!
Pro(s):
1. Ad blocker seems to be working
2. Reload icon!
Please keep improving this, sorry for the harsh review but I NEVER wrote a review in the past 3 years, I hope this shows how much I care for you (in a harsh, almost traumatic way!).
Recent update screwed up syncing
by Aidelank
The most useful and fundamental thing about this companion app is for acting as a “dreading list center” and I really enjoined using it. (Would love give a five star just for that!)
Recently for some reason I constantly getting “ Arc is having trouble getting new data, but will try again soon.” error message whenever I want to pin something from another app.
This took away the core functionality of arc mobile and I really want the team to fix this ASAP. And please double, triple check with this in future updates!!
Have a Problem with Arc | Mobile Companion? Report Issue
Why should I report an Issue with Arc | Mobile Companion?
- Pulling issues faced by users like you is a good way to draw attention of Arc | Mobile Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Arc | Mobile Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Arc | Mobile Companion.
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