Sirat Guide Status

Last Updated on 2024-04-03 by Ahmad Schukur

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Common Sirat Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sirat Guide app on iOS and Android devices. Solve all Sirat Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sirat Guide iPhone Issues and Solutions

Sirat Guide iOS app crashes, not working, errors
Sirat Guide iOS app network issues
Sirat Guide on iOS has black/white screen

Sirat Guide Android App Issues and Solutions

Sirat Guide has errors/crashing/not working
Sirat Guide server network connectivity issues
Sirat Guide has black screen

Sirat Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sirat Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sirat Guide app crashes or not working on Iphone (iOS):

Close and restart the Sirat Guide app on iPhone
Update Sirat Guide app to the Latest Version for iOS
Uninstall and reinstall Sirat Guide iPhone app
Update your iPhone to the latest iOS version

Fix Sirat Guide on iPhone unable to connect to server/internet connection issues::

To resolve Sirat Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sirat Guide black/white screen (blank screen) on iPhone:

Follow the Sirat Guide iOS app troubleshooting guide Here →

Sirat Guide Android App Issues and Solutions

Fix Sirat Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sirat Guide app issues:

Force Stop the Sirat Guide App
1. On android, goto "Settings" » click Sirat Guide app. » click "Force Stop".

Update Sirat Guide to the latest version on PlayStore

Clear Sirat Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sirat Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sirat Guide.

Fix Sirat Guide unable to contact server/ Sirat Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sirat Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sirat Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sirat Guide on android.

Solve Sirat Guide black/white screens issue on Android:

Follow the Sirat Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ahmad Schukur, developers of Sirat Guide.

About this app

The sirat application includes videos that give you an in-depth manual, directions for your trip, and the most notable activities to engage to undergo in each of the locations. Sirat application is available in 8 languages, German, Spanish, English, French, Arabic, Farsi, Turkish and Urdu. A travel guide that will make your Hajj trip easier, with a map that will lead you to the Holy sites as well as hotels, restaurants, and other hotspots and touristic areas. It also includes several hotlines to call in case of emergency, as well as the number of your country's embassy at the press of a button. Here you will find chosen religious texts as well as the complete Holy Quran in all 8 languages. Learn prayers, ablution, and tayammum through in-depth video manuals.