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Company Name: Holisto LTD
About: Get yourself the best hotel deals possible.
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Traveluro Customer Service 💢
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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Holisto LTD
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Traveluro Website
Privacy Policy: https://www.traveluro.com/privacypolicy
Developer: Holisto LTD.
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3 Most reported problems 😔💔
Will never be using again
by Abbyyziakznsozks
I needed a hotel in Missouri. I went through a list of like 20 different hotels all in Missouri and the one I booked had the same name and city as I needed, but in South Carolina. Oversight on my part, but every other hotel in the list was in the right area. There is no way to get the money back or even change the reservation. They also have a $5 “insurance fee” to guarantee your booking, and without it there is no guarantee that they will actually book the room you’re paying for. The insurance still doesn’t allow for any changes or refunds. Horrible scam app. No customer service whatsoever, but they ask for a tip when you book.
Terrible - Beware!
by Mbk19181
I used this App to book a stay at a hotel so that I could attend a wedding. Be aware that even if you put in the correct date of your stay it may not update in the app and may not change and it may book you for a random date and you could call them within 5 minutes of receiving the receipt and you could tell them of the mistake and they will say that they are sending it to a review team and they will email you back refusing to change the date to the correct one. They are terrible . Do not use them to book anything!
REFUND? NOT A CHANCE
by ToBScholarly
When booking a hotel, the terms state you cancel and receive a full refund if you do it by a certain date and time.
All good right? Except it is IMPOSSIBLE to contact them to cancel. Calling, messaging through the app, emailing… all done BEFORE the deadline, with no response. The phone calls get dropped after one transfer and two rings. The email response, received 3 days after initial contact, was a bot, stating it was too late to cancel.
Essentially they stole $260 and now I must file a dispute with my credit card company. Don’t use them.
Have a Problem with Traveluro: Hotel Booking? Report Issue
Why should I report an Issue with Traveluro: Hotel Booking?
- Pulling issues faced by users like you is a good way to draw attention of Traveluro: Hotel Booking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Traveluro: Hotel Booking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Traveluro: Hotel Booking.
