Contact GrabPoints

Contact GrabPoints Support


Company Name:

About: GrabPoints is a free paid surveys app that allows users to earn cash or gift
cards for completing surveys. With 10M members and counting, you’ll be joining
one of the largest market research communities online! HOW IT WORKS Simply
complete paid surveys and share your opinions to improve the future of brands
that you know and love.


 
  2026-04-21

GrabPoints Customer Service 💢

Hard-to-find customer service info can be a red flag. Is GrabPoints Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Reward Holdings Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GrabPoints Website

Privacy Policy: https://grabpoints.com/privacy

Developer: Reward Holdings Limited




Privacy & Terms:

https://facebook.com/GrabPoints



Can I trust GrabPoints app?

Protect your data and wallet. We investigate the developer's website (Grabpoints.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.1 out of 5

A scam to steal data

2025-03-01

by BEEEEEEEEBEEEEEE

This app is not GDPR compliant (this is illegal) and they are liars. I made an account, and verified my phone number twice. I was supposed to get this to get points for downloading an app, I downloaded the app to get points but the points were never rewarded so I gave up on the apps. Then I tried the surveys. I only did surveys with my real info. Finally had ONE survey out of many that I was able to finish and get points. Account was suspended right after. I send an email asking why, they send a list of different things people do to get suspended, don't mention which one I supposedly did, and say that their decision is final. Again, this was without even telling me what I did to break their rules. I did not lie about my data, I did not use a VPN. They just want your data and earn some things off you before banning you without a reason. The whole point is to never pay out to users. Ever since verifying my phone number with them, I am getting nonstop scam phone calls so I know they are selling data as well.

A genuine SCAM

2025-03-02

by WhoCares2022123

won’t pay you out. Takes your points and then claims you broke terms of service but cannot tell you how or provide proof (because you didn’t). Don’t waste your time with these scammers.

Bans you for no reason.

2025-03-03

by SerenaTheWorst

Banned me for no reason. I never used any vpns or online phone numbers, or anything that would get me banned. They just don’t want to have to pay out to users who do surveys. WORST APP EVER!




Have a Problem with GrabPoints? Report Issue




Why should I report an Issue with GrabPoints?

  1. Pulling issues faced by users like you is a good way to draw attention of GrabPoints to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GrabPoints customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GrabPoints.


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