AirGuard Status

Last Updated on 2025-05-06 by Technische Universität Darmstadt

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Most reported problems

Screen

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Reported Issues:

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Close and restart the app

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Restart the app

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update the app

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Can’t complete tracking report

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Common AirGuard Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AirGuard network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AirGuard App
1. On android, goto Settings » AirGuard » click [Force Stop]

Clear AirGuard App Cache and Data:
1. On android, goto Settings » Apps » AirGuard » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AirGuard.

On android, goto Settings » Apps or Manage Apps tab.
Click AirGuard » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AirGuard » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AirGuard

Jul 21, 2025, 04:00 PM
a Mac user from Pompano Beach, United States reported problems with AirGuard : Screen
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