Hypic Status

Last Updated on 2024-11-01 by Bytedance Pte. Ltd

I have a problem with Hypic

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42 User reports:
App has problems

User reports 42

⚠️ Most reported problems ⚠️

Not working

50.9%

Something else

26.3%

Photo/Video

12.3%

8.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 15 Reported Issues:

MrRight 2025-01-20

Apparently the app isn’t available in the AppStore anymore? At least in the USA

Kevin 2024-11-04

Facelift is not working.

Allci 2024-10-28

Tidak bisa membuka erase magic

Allci 2024-10-28

Tidak bisa membuka erase magic

⚠️ Troubleshoot | Report Issue ⚠️

Allci 2024-10-28

Tidak bisa mengunakan penghapus magic

Morfin 2024-10-25

Tidak bisa buka erase magic

MdMohsinali 2024-10-19

Ai expand is not working its stuck in 98

Steven 2024-06-24

Hi, I have issues with the ai tool which says that there is not network connection and i can't sign into my account as well because of that. Though my internet connection is working perfectly fine

Hypoc 2024-05-08

On section “bussines” and “templates” it said “network error” I have a good internet but app it doesn t work

⚠️ Troubleshoot | Report Issue ⚠️

Hanin 2024-01-21

All the ai part doesn't work

Fatima 2024-01-09

I have Problem with AI portrait

Ugesh A. Magar 2023-12-24

Not showing effect option 😕

Muobike Zion 2023-12-10

I can't use the portrait tool and skin tone tool on hypic

Castle 2023-11-27

The portrait mode is missing in the app.

⚠️ Troubleshoot | Report Issue ⚠️

Muhammad Usman 2023-09-05

My Ai portrait is not showing

Showing 1-15 of 15 reported issues:

Have a Problem with Hypic - Photo Editor & AI Art? Report Issue

Common Hypic Problems & Solutions. Troubleshooting Guide

Table of Contents:

Hypic iPhone Issues and Solutions

Hypic iOS app crashes, not working, errors
Hypic iOS app network issues
Hypic on iOS has black/white screen

Hypic Android App Issues and Solutions

Hypic has errors/crashing/not working
Hypic server network connectivity issues
Hypic has black screen

Hypic iPhone Issues and Solutions

How to fix Hypic app crashes or not working on Iphone (iOS):

Close and restart the Hypic app on iPhone
Update Hypic app to the Latest Version for iOS
Uninstall and reinstall Hypic iPhone app
Update your iPhone to the latest iOS version

Fix Hypic on iPhone unable to connect to server/internet connection issues::

To resolve Hypic network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Hypic Android App Issues and Solutions

Fix Hypic not working on Android, crashes, errors or is unresponsive:

Force Stop the Hypic App
1. On android, goto Settings » Hypic » click [Force Stop]

Update Hypic to the latest version on PlayStore

Clear Hypic App Cache and Data:
1. On android, goto Settings » Apps » Hypic » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Hypic.

Fix Hypic unable to contact server/ Hypic internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Hypic » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Hypic » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hypic