PennTransit Mobile Reviews

PennTransit Mobile Reviews

Published by on 2024-05-02

🏷️ About: PennTransit Mobile helps you travel to, from, and around campus and the surrounding neighborhoods easily. See all of your options in one place: Penn Bus East and West, On-Demand Shuttles, and specialty services like the Pennovation Works Shuttle and Penn Accessible Transit.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
45.9%

👿🤬😠 Negative experience
32.5%

😎👌🔥 Positive experience
21.6%

~ from Justuseapp.com NLP analysis of 595 combined software reviews.



Read 8 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

A 10 min ride is now a mini Philly tour

2024-10-14

Someone fix PennTransit

Need an engineer who knows BASIC programming

2024-06-27

The routes planning algorithm cause starvation every time I request a ride. Even when I am finally in a ride, my ride's route has changed so frequently to fit others' routes. And a 6 minutes ride turns into a 40 minutes trip! If you cannot figure out the algorithm, I am a CIS graduate student and I can do this for you in a minute. Just PLEASE solve this beginner algorithm problem!

Terrible routine plan algorithm

2024-05-25

Can’t Penn hire an engineer who actually knows algorithm?? The routine planning of PennTransit is terrible. Wasting so much time every time.

Complain

2024-05-25

This new app does not working properly. The notification does not appear. And I cannot check whether the driver has artived or not. Please fix the problem

Drivers don’t seem to know where they’re going

2024-03-16

New app is causing a lot of problems. Went in the bus, was driving around for 20-30 minutes, didn’t pick up anyone or drop anyone off, then went right back to where I was picked up to pick up a new passenger.

Penn Bus North Schedule

2024-08-28

Could you set up the schedule for Penn Bus North so that I can predict about what time they are coming?
When I check the current locations of the buses, they often stay at 38th street for some while. Sometimes they stay very long and sometimes not that long.
And they suddenly start moving, so sometimes I miss them when I check their locations on PennTransit next time.

Kindly Call the user if they do not show up

2024-08-28

I’m talking on behalf of most students. We will appreciate it if we can have a notification alert that the driver has arrived since you often change wait times to 10 minutes or more after the initial time the user was given. Also for security reasons, kindly call the user to find out why they have not shown up. The user could have ended up in a health dilemma or attacked instead of just leaving them unattended. I believe Penn ride was developed for the security of the Penn community so please let’s tick all the boxes for security.
Thank you.

Wait times have greatly increased with this new app

2024-08-28

I have been riding the Penn shuttle five nights per week for over three months at the same time every night. While I like that the new app will pick me up at my exact location on campus and the ability to favorite my route is great, the wait times since the launching of the new app have gone from around 7 minutes to often more than twenty and sometimes even 40 minutes or more. PennTransit gives an arrival time and then keeps pushing it back two and sometimes three times.



Is PennTransit Safe? 🤗🙏


Yes. PennTransit Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 595 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for PennTransit Is 39.9/100.


Is PennTransit Legit? 💯


Yes. PennTransit Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 595 PennTransit Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PennTransit Is 100/100..


Is PennTransit Mobile not working? 🚨


PennTransit Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PennTransit Mobile? Post a Review




Features

Advanced Trip Planner—from your start location to your final destination, know the route you’re going to take and determine whether our fixed-route buses or on-demand shuttles will get you there faster.

See all of your options in one place: Penn Bus East and West, On-Demand Shuttles, and specialty services like the Pennovation Works Shuttle and Penn Accessible Transit.

Schedule & Route Review—view route schedules on a stop-by-stop basis on all available routes so you can plan every trip ahead of time.

The app also lets you know our service area boundaries so you can see if you need to use complimentary transportation such as SEPTA, LUCY, or Drexel Bus to get you to your final destination.

This app provides you accurate vehicle locations and arrival times, ensuring you have the information you need when you need it so you can arrive safely and on time.

Intelligent Notifications—subscribe to routes or stops to get arrival, departure, and delay information sent directly to your device.

On-Demand—When using our on-demand shuttles, you can get a real-time view of your shuttle.

Alerts – Check the app for updates from Penn Transit Services.

PennTransit Mobile helps you travel to, from, and around campus and the surrounding neighborhoods easily.