Contact Evergy Electric Support
Company Name: Great Plains Energy Services Incorporated
About: Pay Your Bill, View Your Bill, Report Outages, View Energy Usage, Edit
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Evergy Electric Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: christopher.norris@evergy.com
Website: 🌍 Visit Evergy Website
Privacy Policy: https://www.evergy.com/privacy-policy
Developer: Evergy_Mobility
3 Most reported problems 😔💔
Can’t even get past the login screen
by 0%Liberal
It immediately freezes after putting in my credentials. Just hangs forever.
Been this way for over a month now.
Used to be great
by Hk1345897345
The app was great until the first week of August, and then they changed it and now it’s usefulness is limited. Previously, I could use the “month view” to see my daily usage for the current billing period, and at the bottom of the bar graph, there was an estimate of what my bill was going to be based on projected usage. There were no surprises when I got my bill. All of that is gone now. No one you reach when you contact Evergy even knows there were changes to the app and website, so like the app, their usefulness is limited. They do a good job of tracking outages but no so good at provide information you need to be able to plan your usage.
Unable to Login
by Dmj2426
I downloaded the app, entered my login information and it just keeps loading and loading but never actually allows me to login or get past the login page. I tried so many dang times. SO frustrating!
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