Electricity Maps Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hello@electricitymaps.com
Website: 🌍 Visit Electricity Maps Website
Privacy Policy: https://www.electricitymaps.com/privacy-policy
Developer: Electricity Maps
3 Most reported problems 😔💔
NO INFORMATION
by KathiHR
No instructions; so no way to read the maps (no legend); no menu to move to other areas of this app/per the app representation. So what’s the point??
👎🏻
by Hkwrocks
The data has said estimated on my app for probably eight months or more
Demystifying Electricity
by Ryan A Pickering
This an amazing resource to understand and at the grid scale level how our power system works. A must for anyone interested in energy and climate
Have a Problem with Electricity Maps? Report Issue
Why should I report an Issue with Electricity Maps?
- Pulling issues faced by users like you is a good way to draw attention of Electricity Maps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Electricity Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Electricity Maps.
