PEP@Work Status

Last Updated on 2024-08-30 by Design Reactor, Inc.

I have a problem with PEP@Work

Are you having issues? Select the issue you are having below and provide feedback to PEP@Work.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with PEP@Work? Report Issue

Common PEP@Work Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PEP@Work app on iOS and Android devices. Solve all PEP@Work app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PEP@Work iPhone Issues and Solutions

PEP@Work iOS app crashes, not working, errors
PEP@Work iOS app network issues
PEP@Work on iOS has black/white screen

PEP@Work Android App Issues and Solutions

PEP@Work has errors/crashing/not working
PEP@Work server network connectivity issues
PEP@Work has black screen

PEP@Work iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PEP@Work app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PEP@Work app crashes or not working on Iphone (iOS):

Close and restart the PEP@Work app on iPhone
Update PEP@Work app to the Latest Version for iOS
Uninstall and reinstall PEP@Work iPhone app
Update your iPhone to the latest iOS version

Fix PEP@Work on iPhone unable to connect to server/internet connection issues::

To resolve PEP@Work network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PEP@Work black/white screen (blank screen) on iPhone:

Follow the PEP@Work iOS app troubleshooting guide Here →

PEP@Work Android App Issues and Solutions

Fix PEP@Work not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PEP@Work app issues:

Force Stop the PEP@Work App
1. On android, goto "Settings" » click PEP@Work app. » click "Force Stop".

Update PEP@Work to the latest version on PlayStore

Clear PEP@Work App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PEP@Work app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PEP@Work.

Fix PEP@Work unable to contact server/ PEP@Work internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PEP@Work » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PEP@Work » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PEP@Work on android.

Solve PEP@Work black/white screens issue on Android:

Follow the PEP@Work android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Design Reactor, Inc., developers of PEP@Work.