egon Status

Last Updated on 2025-04-22 by Verkehrsverbund Grossraum Nuernberg GmbH

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Most reported problems

Not working

38.9%

Connection

27.8%

Account

5.6%

Common egon Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve egon network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the egon App
1. On android, goto Settings » egon » click [Force Stop]

Clear egon App Cache and Data:
1. On android, goto Settings » Apps » egon » Storage » click [Clear Data] option. This clears both data and cache.
2. restart egon.

On android, goto Settings » Apps or Manage Apps tab.
Click egon » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto egon » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch egon

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Apr 28, 2026, 05:25 PM
a AndroidOS user from Nuremberg, Germany reported problems with egon : Not working
Mar 28, 2026, 08:17 AM
a AndroidOS user from Bamberg, Germany reported problems with egon : Connection
Mar 10, 2026, 06:02 AM
a iOS user from Heroldsberg, Germany reported problems with egon : Connection
Feb 18, 2026, 07:29 AM
a Windows user from Munich, Germany reported problems with egon : Not working
Feb 05, 2026, 01:27 PM
a AndroidOS user from Nuremberg, Germany reported problems with egon : Connection
Jan 22, 2026, 01:32 PM
a Windows user from Erlangen, Germany reported problems with egon : Connection
Jan 22, 2026, 01:30 PM
a Windows user from Erlangen, Germany reported problems with egon : Login
Dec 22, 2025, 03:42 PM
a iOS user from Göppingen, Germany reported problems with egon : Connection
Dec 17, 2025, 03:11 PM
a Windows user from Frankfurt am Main, Germany reported problems with egon : Not working
Dec 11, 2025, 11:38 AM
a Windows user from Nuremberg, Germany reported problems with egon : Not working
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