Contact EpiCentr Support
Company Name: Simple Piano
About: EpiCentr app is designed for individuals with seizure disorders and their
caregivers. It’s intended to enhance safety and support during seizure
episodes by alerting emergency contacts.
EpiCentr Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Simple Piano
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EpiCentr Website
Privacy Policy: https://epicentr.app/app/privacy_policy
Developer: AIHunters UAB
Privacy & Terms:
https://epicentr.app/app/terms_of_use
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3 Most reported problems 😔💔
Won’t Connect
by Hayes427
What this app should do is great! What it does, is not so great.
I go to the app on my phone to connect my watch. It says to open the app on my watch to connect (I already have the app installed). I open the app on my watch. It says to open the app on my phone and connect. So it won’t connect on either side, and both my phone and watch just tell me to connect to the other device. Neither thing works, defeats the whole purpose of it. If anyone can help me, that would be great, this app would be great if it would connect. Let me know!
Doesn’t work as intended
by Amanda Chiq
So far my son has had 4 seizures and we were not alerted. The watch was on, the settings set to the most sensitive detection and monitoring was on.
In addition, the parent app or shared user app can only see logs, so parents have no way of adjusting settings or ensure the app is set to “monitoring” unless they have the child’s phone.
The only alerts we get are false alerts.
A no show when it counts
by MarkPitcher1
Bought this app nearly a year ago when my boy had an unexplained seizure. Programmed it to his phone, and then notifications to his mother, sister and I. He had a big seizure today that we were all present for. Has his phone on his and his Apple Watch as well. NO NOTIFICATIONS SENT TO ANY OF US. The security we thought we had isn’t what we thought. A waste. I won’t renew. I’ll sell a refund.
Have a Problem with EpiCentr: Seizure Detection? Report Issue
Why should I report an Issue with EpiCentr: Seizure Detection?
- Pulling issues faced by users like you is a good way to draw attention of EpiCentr: Seizure Detection to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EpiCentr: Seizure Detection customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EpiCentr: Seizure Detection.
