Contact Parental Control BrightCanary Support
Company Name: Tacita, Inc.
About: BrightCanary’s parental controls and child monitoring uses advanced technology
to scan your child’s activity on text message, YouTube, Google, TikTok, and
Instagram. The app alerts you if your child encounters something concerning, and
our AI technology provides helpful coaching tips and conversation-starters.
Parental Control BrightCanary Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tacita, Inc.
Verified email
Contact e-Mail: [email protected]
66.67% Contact Match
Developer: Bark Technologies, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Bark Website
Privacy & Terms:
https://www.brightcanary.io/privacy.html
Can I trust Parental Control BrightCanary app?
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3 Most reported problems 😔💔
Clunky app, no customer support
by Fzbandit
This app is clunky at best. The way it monitors text messages is by essentially putting a virtual Mac server on your child’s phone titled Bright Canary-XX. This has caused all kinds of issues with iCloud. It asks for a Bright Canary password which doesn’t exist, so I essentially can’t add my child’s iCloud account to any other devices. I’ve reached out to the Bright Canary support email multiple times over a time period of a few weeks, and gotten no response. There is no other way to get in touch with them. As far as the performance of the app, it doesn’t show all text messages, so you will only see some messages from your child’s phone. Wish I would have never installed this app.
Doesn’t work
by Kickinmykicks
This app worked for 1 day. Then the text monitoring quit working. This will make it so you have to completly delete your Apple ID and erase device in order to use iCloud again.
In response to the support response below, I did reach out to support multiple times, over the course of weeks multiple texts and phone calls, I was not provided a resolution whatsoever, support was not helpful. So, the response of “I should have reached out to support” is invalid. I did exactly that. Do not waste your money on this garbage app.
Didn’t work & poor communication
by MonticelloHills
I tried for a week. It worked for less than a day. I contacted support seeking help. I received a response with actions and a question. I responded and included screenshots. No response. I even asked to extend the trial so I could work with support to try to get it to work but still no response. I would highly recommend not committing to a year with this company unless the solution works for you. Similar to other reviews, customer support is hit/miss.
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- Pulling issues faced by users like you is a good way to draw attention of Parental Control BrightCanary to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Parental Control BrightCanary customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Parental Control BrightCanary.
