Contact Parental Control App Support

At first I thought this app was shady as it asked for some management control which I understand from the contexts of using this app you have to give up some control. Now I did check the reviews before I downloaded this app, and I decided to give it a chance. After downloading, I followed instructions for the files and powering off your phone situation but I’m not sure if it worked properly which might explain why this happens, so I was brushing my teeth some notification popped up and I clicked to open my phone to find all my apps deleted!! This was impossibly frightening, my privacy was exploited and I felt extremely vulnerable like I’ve been hacked. This was even more freaky as I had deleted the app after following instructions for power off your phone because I didn’t want to indulge in such complex stuff and it was getting increasingly more “shady”. But Thankfully the internet helped me as I searched up how to get rid of the app completely by going to settings and etc. ALL IN ALL BE AWARE OF WHAT YOUR DOWNLOADING AND DO IT PROPERLY. (I didn't want to rate this app because I know a lot of effort probably was put into producing it but from my traumatic experience I just want to warn some customers I also understand this worked for some other customers perfectly but I didn’t for me)

While I originally gave this app a 5 star rating, I have since changed my mind and would tell you that although this app APPEARS to offer great control over your kids ipads(and it truly does) the power, security and privacy you relinquish is unbelievable!!! At first I was excited that this app appeared to offer an excellent way for me to control and monitor my children’s iPads, I was horribly mistaken. Not only do you release control of each and every iPad to the app and ultimately the people behind the app you relinquish much of your security and privacy also. They can gain access to EVERY system on your iPad including data like your iCloud, FaceTime and messages. I had this actually happen to my parental control iPad and had to take it to a Verizon store where it took us well over an hour to figure out it was this sneaky app that was the culprit and had to delete and restore my iPad as a new iPad so that it couldn’t reload on it!!! Am so angry that I just had renewed for another 6 months also🤬🤬🤬. Now I’m stuck without a good alternative and trying to figure out if sensitive credit and financial info was accessed and trying to reset eversingle password I had. Not to mention if you want to remove it COMPLETELY, you HAVE to message them. Just removing the icon like most apps does NOT work!!!

I downloaded this as a way to make it slightly more difficult to use distracting apps while studying. I was careful to change the settings to allow everything but the two apps I wanted to restrict. It worked initially, but I noticed my gmail in my email app would not stay logged in. I couldn’t log back in until I put the app back into parent mode. This became too annoying so I just left it on parent mode to get some work done. I should have just deleted it right away. Later that day about 90% of the apps on my iPad randomly disappeared. I thought maybe it was the app so I went into settings to remove the blocker and sure enough they reappeared. Only thing is it deleted my organization and dumped all the apps out of my folders so now I’m stuck manually rearranging everything the way I had it. These things might not be a big deal if the app were being used to safeguard a child’s recreational tablet. But I am a professional student and rely heavily on my iPad for school. It is essentially my textbooks, notebooks, folders, etc. The app has some potential if some of these more serious bugs were fixed. But I will not use it again for my purposes for fear of it deleting anything.