Contact DIME®

Contact DIME Support


Company Name:

About: DIME®’s mission is to create luxurious skincare and beauty products that are
clean, effective, and affordable. With our new app, customers will experience
a seamless end-to-end experience for all things DIME®! Place and track orders,
earn and spend rewards points, manage subscriptions, get access to app-only
sales and product releases, and stay educated and up to date on all DIME®
products and news.



DIME Customer Service 💢

Hard-to-find customer service info can be a red flag. Is DIME Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DIME Beauty Co. LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Dime Community Bank Website

Privacy Policy: https://www.dime.com/privacy

Developer: Dime Community Bank





Can I trust DIME app?

Protect your data and wallet. We investigate the developer's website (Dimebeautyco.com), verify they're legit, and uncover hidden scams or complaints.




8 Most reported problems 😔💔

4.9 out of 5
Nicole
2025-09-28

I have purchased 3 bottles of your Wonderscreen and all 3 pumps have broken. I didn’t want to make a fuss but now that it’s happened 3 times I feel I need to address it. Thanks!

Elizabeth Miller
2024-06-12

Cancel prescription

2023-12-08

I have written on several occasions about my orderc and still haven't heard a response back from your customer service. I tried esit it out, buy you guys leave me me no choice but to write reviews. I dont have a product, my money , or a rep to address my concern. You reach me via emaiol above or my phone number 678-592-8324. Tasha

Christine San Roman
2023-11-17

This company is horrible. Don’t have my product. Was charged and cannot call anyone . Major complaint conning to the BBB

John Fierro
2023-08-04

Don’t have my activation number

Still Unable To Use Rewards

2022-12-02

by Lnkmom

I downloaded the app hoping that it would solve my inability to use my rewards points, but it still has the same problems as the website. I’ll order from them when I am able to use rewards without any trouble or needing to contact customer service.

Using reward points

2024-03-29

by BriarRose3008

I emailed customer service a few days ago and still haven’t heard back. Applying reward points a web browser AND app is NOT a simple task. I still am having a hard time figuring out how to apply it. The instructions given on the FAQ are not working. So I am earning all the points but not able to use them. Very disappointing. Love their products but wish it was an easier process checking out. Oh and why am I offer free samples to choose from on their browser website but not their app??

Good products- app is sometimes difficult

2024-05-14

by Ang M A

I have really enjoyed using these products!! My skin is definitely sensitive and most products work with my skin! I have issues with sensitivity to the tinted sunscreen ( skin gets irritated) and the vitamin c serum! So I use on an on and off schedule! Otherwise I’m hoping and feeling like these products are helping my skin look younger!

The app on the other hand needs some attention! It doesn’t recognize me when I go to checkout and some products have options to switch the scents for example but no where to click on what you want!! A little difficult to navigate!




Have a Problem with DIME®? Report Issue




Why should I report an Issue with DIME®?

  1. Pulling issues faced by users like you is a good way to draw attention of DIME® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DIME® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DIME®.


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