MagentaTV Status

Last Updated on 2025-01-28 by Telekom Deutschland GmbH

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Not working

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Common MagentaTV Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MagentaTV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MagentaTV App
1. On android, goto Settings » MagentaTV » click [Force Stop]

Clear MagentaTV App Cache and Data:
1. On android, goto Settings » Apps » MagentaTV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MagentaTV.

On android, goto Settings » Apps or Manage Apps tab.
Click MagentaTV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MagentaTV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MagentaTV

E-Mail: info-magentatv@telekom.de

Website: 🌍 Visit MagentaTV Website

Privacy Policy: https://www.telekom.de/datenschutzhinweise/download/171.pdf

Developer: Telekom Deutschland GmbH

Mar 17, 2025, 01:29 PM
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