MagentaTV Status

Last Updated on 2026-04-21 by Telekom Deutschland GmbH

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Most reported problems

Not working

77.8%

Account

11.1%

Photo/Video

11.1%

Common MagentaTV Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MagentaTV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MagentaTV App
1. On android, goto Settings » MagentaTV » click [Force Stop]

Clear MagentaTV App Cache and Data:
1. On android, goto Settings » Apps » MagentaTV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MagentaTV.

On android, goto Settings » Apps or Manage Apps tab.
Click MagentaTV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MagentaTV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MagentaTV

E-Mail: [email protected]

Website: 🌍 Visit MagentaTV Website

Privacy Policy: https://www.telekom.de/datenschutzhinweise/download/171.pdf

Developer: Telekom Deutschland GmbH

Jun 20, 2026, 12:15 PM
a iOS user from Berlin, Germany reported problems with MagentaTV : Photo/Video
Jun 16, 2026, 05:43 AM
a iOS user from Munich, Germany reported problems with MagentaTV : Not working
May 01, 2026, 06:48 PM
a iOS user from Göttingen, Germany reported problems with MagentaTV : Not working
Mar 28, 2026, 10:47 PM
a Windows user from Tübingen, Germany reported problems with MagentaTV : Account
Mar 13, 2026, 12:12 PM
a AndroidOS user from Berlin, Germany reported problems with MagentaTV : Not working
Jan 05, 2026, 04:24 PM
a AndroidOS user from Frankfurt am Main, Germany reported problems with MagentaTV : Not working
Jan 05, 2026, 04:19 PM
a AndroidOS user from Frankfurt am Main, Germany reported problems with MagentaTV : Not working
Dec 15, 2025, 11:06 PM
a iOS user from Meppen, Germany reported problems with MagentaTV : Not working
Oct 14, 2025, 01:24 PM
a iOS user from Dresden, Germany reported problems with MagentaTV : Not working
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