Square Go Reviews

by -Trum

I’ve worked really hard as a business owner to get customers and provide a living for me and my family. Do not do business with Square. They are pretending to be a booking app but they are now promoting an app to MY CUSTOMERS, that I acquired, and promoting other competing Barber Shops to my customers that are booking directly on my website. I acquired my customers through word of mouth, one of the hardest things to do for a young business owner, just to have Square come in and start promoting the “SQUARE GO” app… an app that is no better than “BOOKSY”. They make you, the business owner believe that they are just here to be a calendar, but in reality they are just using you to steal your customers data and then undermine you as a business owner and promote other businesses to your customers. Trashy way to do business. Do not trust SQUARE.

by Observations Past 8 Visits

It’s important that a blow dry hair salon have some type of air quality control vent system. The amount of chemicals that are floating throughout every time I walk in has had me concerned. The girls do a great job, however isn’t it time to take care of your employees as well as customers that come in and out on a weekly basis. Can you imagine, the young ladies working there 12 hour shifts how much contaminants are going into their lungs.
I’m very surprised that there isn’t some type of proper venting system installed. This is going to catch up with your company.
Thank you please address the issue

by JLong129

So as a consumer who does business with a place that uses square, SquareGo recommends competitors!!! What!?!?

I booked an appointment with my barber, and I received a notification for my appointment as well as recommendation to download SquareGo. I download SquareGo , register, and there’s my appointment, along with recommendations for other barbers in the area! So dirty.

If I were a business owner, I would not use square for this alone.

by Brows By Shay

SquareGo is popping up for my clients when there was nothing wrong with the original square app. I don’t care if I am based word of mouth, if I need my clients to know about other peoples services in my area that I trust, I can let them know myself. The information about my business is incorrect and I don’t know how to change it. Whoever has created SquareGo needs to contact me and fix the misinformation because I now have clients contacting me about services that I have not offered in over five years.

by Migmike1

I couldn’t even set up my account. It kept freezing and I would have to go back to the previous page and enter the info again until it would let me move on, I just deleted it, couldn’t even use it once.
iPhone 13 and it’s up to date.

by Karelez

It’s certainly more helpful than using Google or Instagram, but since it’s really got just one job, I’m kinda irritated that it flubs on some key aspects:

If I tell SquareGo I’m looking for appointments “this week” it still shows people booked through the next week, and I have to keep scrolling for someone who MIGHT have an appt open for the week, which leads to the next issue:

To make matters worse, sometimes it will say a booking is open, but then when you try to book for that day/time, you actually can’t book the person for 2 or more days?? Really frustrating and an excessive waste of time, clicks, and energy.

Been using for over a year now and waiting patiently to see these issues fixed.

by Waaychuul

It’s not allowing my clients to confirm their appointments. It gives me an error to confirm their contact information not sure if anyone else has this issue

by Ewilliams937

I’m an esthetician and use Square for my salon business. All the positive points others have stated in their reviews are accurate, and I love SquareGo for that.

Where SquareGo needs improvement is in the area of confirmations and reminders. I’m signed up for the (paid) square membership that allows you to send appointment reminders and confirmations (in addition to what’s included with the basic/free membership). I’ve found that any guest of mine with SquareGo downloaded, no longer receives their reminders. SquareGo has now lost me several hundred dollars worth of services due to no shows. It doesn’t feel right to apply a cancellation/no show charge to a guest that didn’t receive a reminder (even if it’s their responsibility to keep track of their schedule).

I tell them to download this app to make booking easier, which it does, but then they don’t get the reminders they depend on, and then I lose out of the money for that service when they don’t show up.

I’ve contacted square customer service about this and all I ever hear is ‘thank you for the feedback, we will pass the information along to our app development team’. I never receive solid information on when a fix is coming or how to avoid the issue.

Love SquareGo , but I’m actively telling customers to delete it.

by Zasabi7

But it doesn’t let me use Apple Pay. What’s the point of SquareGo of I still have to scan a card for my barber’s website?

by BenL57

On an iPhone at least it doesn’t let you open up the calendar fully. It just shows one week when you try to scroll across it takes you to the next month even though we’re only on the fifth of this month. Super annoying.

by Marcusacall

SquareGo works great for scheduling at a place you already go to. It is not good for any form of recommendations or searching. Just go to google.

I l don’t love how the recommended in my city options aren’t in my city. I also hate how you can’t restrict searches to an area. Too often searching in SquareGo brings up stuff 30 minutes away that I don’t want to see.

I hope they can fix this to add basic query functionality to SquareGo

by Brenda. W.

Hands down the best barber shop I’ve ever been to Oscar is hands down the best barber I’ve ever had cut my hair. I live over a hour away an that still hasn’t stopped me from driving outta my way for a hair cut it’s more then worth it. His place is a whole vibe with great conversations an a chill relaxed comfortable atmosphere.

by REGINALD L. DAVIS

Maybe I just haven’t figured it out just yet but I’m having to re-enter all my services again versus it transferring automatically from the current account already in place before using SquareGo. Outside of that, I give SquareGo a 4.2

by LoveSammie

I do love the simplicity of SquareGo . One thing I would like to see is the ability for favorites. It can be a bit difficult to rebook with a stylist if you want to choose a different service. Wiuld like to be able to tap on the business right from the home screen and choose my own service.

by Crazy Woman With A Heart 💜

Love what you do with my hair and I will definitely see you tomorrow about 12:30pm!! Hope you don’t kill me about the mess my hair is 🥹? My cut is so bad because I have been cutting on my own!🙃I know you are not going to like it when you see it! I’m sorry for the way it is now.. 😝😏if you need to talk to me before my appointment then call me..

by Go Vols Go

This is such a vast improvement over managing appointments through text message. But SquareGo does not support the new iOS 17 feature of write-only access to calendars. It will only add them to my calendar if I give SquareGo full read/write access to all my calendars, which will never happen.

by Abcddfghijklmnop

SquareGo is so easy to use, very straightforward what you need to do. I routinely book the Dane services at the same locations, and this app let’s me do that in just a few clicks.

by Long Time Sleep Trouble

I can’t stress enough how much easier it is to book and manage your appointments through SquareGo. A must have app for any busy person.

by Rahtha

I have forever been looking for a good scalp massage place. I had almost given up when I found SquareGo and voila found myself a good scalp massage place. The UI is very slick and fast. No complaints. Thank you for connecting me to the businesses in my community. I am glad I can support local commerce and also feel rejuvenated at the same time!

by Jackie_Hair

I’ve been using the new App and sharing with my clients for a couple of months now. So far I have had no problems with it. Loved how automatically it listed all the businesses I’ve personally interacted with or have made past appts with. My clients are very impressed when I tell them about and compliments how professional this option I offer them is. Love, love, love!

by Knighty452

It’s fine I guess, would be much better if there was an easy way to manage the place I visit frequently. Would love to quickly switch between places and see the times they have available. For now it’s a nice simple solution to keep tabs on my upcoming appointments. Also, I’d really like to tip from within SquareGo , I HATE tipping at the register 😖.

by Madmorris007

From the time you open the door and walk in everyone is so very welcoming and friendly. The Decor and Personalities of the staff really make the Salon pop!!! I am so so very thankful to my sister in law for recommending Carmela for my nail needs…
Devon Rocks with her waxing expertise and I just absolutely recommend this salon for all your needs…. You will always walk out satisfied , I know I do…

by MollyF124

Awesome app and so aesthetically pleasing. Never before have my squares been so easy to manage on the go! Taking self care to the next level! A+, two very enthusiastic thumbs up.

by CaraCaraNYC

As someone who is constantly managing different appointments, I love having all my appointment info in one place! It was really easy to reschedule an appointment I had for a facial at the last minute when I was out and about.

Plus, the design is really cute and super simple to use. Highly recommend 👏🏽

by Jamesq1323

SquareGo is easy to download and connects my past appointments from other squareup appointments flawlessly. Also I can search other services and book them with easy!

by Ramon Barcenas

Normally I have to go to my barber’s website to reschedule an appointment.

SquareGo allowed me to seamlessly reschedule, while providing me a helpful overview of cost and schedule of the appointment. It also was really nice to see my past appointments in a clean list view 🤙🏽 Using this for all my appointments from here on out

by Keesharice

Very simple and easy to book my appointment. I love that it remembers what I schedule from previous time. I love that it allow me to store my credit card information for future use. I especially love that part since I don’t like carrying my credit cards and I don’t like carrying cash.

by LPDA28

Best in town and I love her attitude. Keep doing what your doing because your going far. I had to cut all my hair off and start over with her and the products she uses my hair is healthy plus growing crazy. Love everything about the glamorous up to date salon and owner.

by Naturally Fantastic

Easy, intelligently linked my site for ease.
Like my app just wish clients can see the interface w/ big buttons etc. other than that I still can sms to ppl on the go ! Ty😊

by SirAshley859

Previously, I always had to go to my barber’s Instagram Bio to find his Square App link and book through the Square web portal (login included) - I also prefer not to use Instagram.

SquareGo makes it easier to book appointments and simplifies the process entirely. It seems they have found their niche by providing categories for other local services as well.

This has opened the door to show their users additional local businesses. Very impressive and user friendly.

Round of applause for SquareGo and this company’s initiative!

by Andygooden

Most barbers don’t have a website to book and they’re occasionally occupied at the moment when you call and the ones that do have a website it’s difficult to navigate or the website may be down. But with this!, it seems that I get a quicker response for my hair cut appointment and it sends a confirmation that my barber accepted it and if I need to reschedule there’s an option for that too! Very quick, easy and time saving!

by J47a50

We moved the WI over six years ago and are delighted that we chose Posh as our go-to groomer. Wonderful, committed professionals who deliver outstanding results and friendly, helpful staff. I’d have chosen a 12-star rating if it was available. Highly recommended!

by Spiderman KH

Thanks allowing take as New client . Chris very great hospitality made grandson feel very ease getting haircut every time he he's I'm Look Good..... I recommend him if move area or stay in the area.

by TRyan And Family

So happy for Sharon to branch out and own her own business. She is such a great person and has an absolute talent for her work.

The Square app is the finishing piece to insure Sharon is successful with the ease that customers can schedule their appointments.

Bravo to Square go and Sharon !!!!

Go forward and thrive Sharon !!!

Best,
TRyan and family

by Colbymae88

I love this place , every one is so talented and professional ! I love that there is no harsh chemical smell when you walk in the doors !
The tubs are ALWAYS CLEAN ! I love the clean products that they use . I’ll forever be a client with polished !!!!

by Abigail Lechuga

About time you guys make an app for people to book 😡

by Elixirvideo

No guess work. I can rebook an appointment quickly.

by Fariddgf

Natalie has a skills and a keen eye for style, she'll craft a wonderful haircut that suits YOU. Super friendly and up-to-date on all the trends, you'll leave her salon feeling great! 🤩 Trust me, she's the best! 💇‍♀️✨

by Jts3iryiii

So easy to use, and automatically integrated some of my appointments as soon as I downloaded it.

by Kathy Rollins

Thuy did my nails and she was so sweet. She did a great job and was extremely patient while we removed my Gel X off my nails. This was my first time coming to the Vienna Salon and she made me feel very comfortable and emitted an aura that was very welcoming. I will definitely be coming back 😁

by Sf89lily

Super easy for tracking my past and upcoming appointments, who I booked with / what service, and finding last minute availability. I love being able to reschedule through SquareGo when I need to, and avoid having to make a call.

by Waydoh2

I definitely do like it .. it helps to be able to look in 1 place and see upcoming appts 👍🏼since several of the professionals that I go to for services use SquareGo!!

by Picography

Since my first appointment with Jodi, it’s been nothing but love and support. She has definitely helped me through this journey and I will continue to use her services through out the rest of my loc journey.

by Leo_babe💜

Hands down the best.. I love her because she’s so good at what she does, she makes you feel comfortable and the chats are always good! Highly recommend her and will never go to anyone else! Oh and the music is always on point!! 💜💜

by ^jh

Amanda is an exceptional hairstylist and I am fully confident that she will provide the very best of judgement and service when it comes to my hair. She’s enjoyed years of experience and attends seminars for continued learning on the latest trends, techniques and hair care products. Amanda is conscientious, very knowledgeable and she is always open to my ideas and concerns so together we can achieve the most pleasing outcome. Thank you, Amanda! V Hecko

by Mia Palm

She is absolutely wonderful. 20/10 recommend. I only really like using her because she knows my hair and what to do with it when I’m ready for a change but don’t know what kind of change. Having too many options stresses me out.

by Snan89

So helpful in managing my upcoming appointments. Highly recommend.

by DRWymer

Very easy to use, especially for appointments that you tend rebook.

by LuvB13

I’ll loving ❤️ this new app. Found it very easy to book my appt. 🥰

by Hope81851

So many time slots makes for a happy customer!

by StunningCombo

I just booked a haircut in two clicks instead of multiple calls, getting put on hold, and repeating my name for the fifty-thousandth time.

Would love to book all appointments this simply.

by Sugar Street Boy

Matt does a great job always ask what you’re looking for in the cut takes care of hair that shouldn’t be growing in other places very entertaining