Contact FocusGenie Support
Company Name: ADHme LLC
About: FocusGenie is a comprehensive ADHD management platform that teaches you about
your brain, gives you the tools to optimize your life, all without breaking the
bank. It’s the first and only ADHD app created by a Board-certified
psychiatrist, who ALSO has ADHD.
FocusGenie Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ADHme LLC
Verified email
Contact e-Mail: contact@thefocusgenie.com
3 Most reported problems 😔💔
Great Premise, not so great execution
by JLC2599
I just recently downloaded the app, and I really wanted to love it. However, there’s quite a few bugs that need to be worked out first. The app frequently resets your timer if your phone closes, it doesn’t let you update the task you complete, additionally, it doesn’t explain the UI very well, other than showing you the features. I’ll continue using the app for the rest of the month since I’ve been charged for it already, however I will most likely be deleting it if the bugs aren’t worked out yet. I’ve sent an email to the team so I’m hopeful the bugs can be fixed soon because this seems like it has the potential to be a great tool which is why I downloaded it.
Not worth it.
by AnonymousReviewer888
First of all, my negative reviews keep disappearing from the App Store. What’s up with that?
This app has such good PR and I’ve enjoyed the creator’s social media content. The app was hyped for about a year, going to give us ADHDers everything to manage our lives. In fact, the functionality is just a to do list that doesn’t carry over from day to day.
The learning modules are simplistic.
The promised three day free trial is actually only two days. Your charged at the beginning of the third day.
Worst, I’ve contacted support every possible way and never got a response.
Lastly, app hasn’t been updated for awhile so where is all the promised new content?
Every time I see the app on my phone it get a little feeling of having been taken advantage of.
Good in concept - Bugs to work out
by Jlyn1123
I LOVE the concept and have been following the release date on Instagram. There are just too many bugs to make this functional.
Examples: sleep time won’t save (fail to save error), focus level doesn’t save (keeps defaulting to another option), wasn’t able to click to-dos as completed (nothing happened) and then couldn’t carry them over to the following date.
I know a lot of time and energy went into this and look forward to using once the bugs have been resolved.
Have a Problem with FocusGenie: ADHD Manager? Report Issue
Why should I report an Issue with FocusGenie: ADHD Manager?
- Pulling issues faced by users like you is a good way to draw attention of FocusGenie: ADHD Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FocusGenie: ADHD Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FocusGenie: ADHD Manager.
