Contact Georgia United Credit Union Support
Company Name: Georgia United Credit Union
About: Everyday banking is a breeze with the Georgia United Mobile App. Tap into
convenient tools and services that provide quick and secure access to your funds
so you can enjoy the freedom to bank anytime, from anywhere.
Georgia United Credit Union Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Georgia United Credit Union
Verified email ✔✔
E-Mail: email@gucu.org
Website: 🌍 Visit Georgia United Credit Union Website
Privacy Policy: https://gucu.org/privacy-notice
Developer: Georgia United
3 Most reported problems 😔💔
Hope this is not the final product because it leaves much to be desired
by Amoren01
Just downloaded the new app and went through the registration and log in process. To say I’m underwhelmed is an understatement. I sincerely hope this app is in the initial stages of development… and will soon add a more user friendly dashboard (being given the option to rename accounts would be great- I have 8 open accounts with this Credit Union and the way my dashboard looks know I’m trying to figure out which is which. Also your Organize accounts feature is not working, the option to hide accounts from your dashboard to streamline your dashboard when you first log in is not an option anymore… and this is where I logged out bc I was so annoyed. Please get your developers working on making this app - it would be greatly appreciated.
New App and process is UNSATISFACTORY!!!
by THISISA Jokke
I found it to be very difficult and confusing to get registered and the app installed. This was a three day process with many hours each day. I spoke with numerous staff members without success. Experienced one staff member to refer me to someone else with the promise of a call back which I have never received. It is now five days after startup and bill pay is still not working. Specifically, I cannot schedule a payment on the requested date. I used the one star rating because that is the lowest rating available. Given a choice, the rating would be lower. This should have been operational before it was launched.
New online banking
by Chuck G2
The new online banking is at its worse. It seems GUCU changes the system every year. #1, it’s ridiculous how often it changes, #2 this system is by far better as a user. Bill pay is very unfriendly. The totals don’t add up when you’re finished to see how much you’re actually spending with using a personal calculator. Paying one bill at at time, confirming, then going back, is a lot of unnecessary work. The system needs serious improvement. Hard to believe this system would be approved by anyone.
Have a Problem with Georgia United Credit Union? Report Issue
Why should I report an Issue with Georgia United Credit Union?
- Pulling issues faced by users like you is a good way to draw attention of Georgia United Credit Union to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Georgia United Credit Union customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Georgia United Credit Union.
