Contact United Community Support
Company Name: United Community Banks Inc
About: Wherever you go, take United Community Bank with you! United’s mobile banking
app puts the power of online banking at your fingertips 24/7. Our convenient
mobile banking app allows you to check your account balances, transfer money,
deposit checks, set up alerts and much more all from your favorite mobile device
– whenever and wherever you want.
United Community Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with United Community Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact United Community Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of United Community Banks Inc
Read 3 Customer Service Reviews 😭😔💔
Slow reaction time
by Drummerboy 777
If I could put a negative star
.....i would! I use my card and sometimes it takes 4 to 5 days for everything to clear or even show up! Not a good mobile app at all! My mom will transfer money to or from my account and it takes DAYS to show up, much less clear from my balance!!! Sometimes, the delay in transactions will put my account in the minus when I KNOW that the money is in there! If I had another bank to transfer to immediately, I'd do it! You can't get anybody on the phone to fix problems, and I've even had to go to a different ATM SEVERAL times to pull my weekly pay out of my account!!! Not happy with the service of this bank OR atm's! Much disappointment in the delayed reaction time of the transactions that are associated with my account!!!!!
Not user friendly and design is poor
by StarAwesome32
It gets the job done, but I do not like it. Many strange layout issues that make it look old and sketchy, which is not what you want with an app you trust your money to. The image of their logo at the top isn't even a vector image so it looks pixilated and blurry, and unprofessional.
This bank bought the Aquesta Bank that my family was previously using, a smaller bank that had an amazing app that was modern-looking, had many user friendly options (like adding notes to their transactions and a dark mode), and made finding information and transfering money very easy.
Switching to this app, after the transition from Aquesta, I was VERY disappointed. I would expect a bigger bank to have a better app, not the worst one I've used. United Community Bank should hire whoever created Aquesta's banking app to fix this one and its multitude of issues.
Not always reliable
by NorthGaDawg
I’ve been a customer for many years and have been using the app for many years. Unfortunately, as time has gone by, the reliability of the app has gone down. More and more I find that the app won’t even load to the login page and when it does you can’t always get logged in. Not to mention it seems like there is always hours long maintenance on the weekends. I’ve found myself having to go more often to the website to log in. One other annoyance to me is that your account doesn’t seem to update while you’re logged in. If, for example you make a deposit while logged in, I have to log out and then back in to see the updated balance. So, in summary, it’s pretty good when it works, but could definitely be better.
Have a Problem with United Community Mobile? Report Issue
Why should I report an Issue with United Community Mobile?
- Pulling issues faced by users like you is a good way to draw attention of United Community Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a United Community Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using United Community Mobile.
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