Contact OneUnited Bank Support

by @jamboy75

Hey y’all just an update. The app is needs some serious UPGRADES! In today’s world if your app is that far behind you lose out on customers. You can’t wire transfer someone unless they also have an account. Just one of the many flaws I found in the app. Also they have a $10 maintenance free for your checking account and $5 for savings. I really want to support them but I may have to go back to my old bank. Also they say that have partnering banks or credit unions do your research in your area things have changed and they may not be the case in your area. Case and point on the app it’s said there was a Credit Union who will place my money free of charge no issue to my account. I get there and they quickly told me know that not the case they didn’t even allow it. It’s 2020 they even make you download 3rd party app like zelle, Venmo etc. why aren’t those app built in with a quick link. It’s very annoying. The fees are what got me. Like I said I want to support but the app is lacking so much I don’t think I can for long.

by Kidd Ward

I already hate this bank like every transfer or anything I purchase they block my card for no reason at all and then I have to call them in yell at them because of it they have no reason why they do it but only will day it’s out y’all ordinary like why is y’all want keeping a close eye my about my money I received SSI each month only deposit that’s going inside my bank account I take out money at a ATM to pay back a friend after the withdrawal I tried ordering wind stop my debit card was blocked from no reason I cannot even enjoy telling my friends family about this bank because they see what’s going on and just always tell me to leave OneUnited bank because of it for example no Mickey D’s cik fa lay in&out burgers chicken wings etc I hate this bank seriously I’ll never enjoy this bank at all or even say happy things about them ...they block my card every 2 transactions I make on it and saying it a fraud alert!!

by Azibo Chris

i put $50 on the card they kept telling me low balance low balance low balance OK I could not put anything else on the card I’ll turn around and deduct $10 off my card and make it $40 on my card how dare you take $10 from me not let me knowEvery time I try to go to the information about what are you saying to me me you’re sending me information it never goes to just go around and around in circles and not let me know what’s going on so you just took my $10 not let me know the low balance means I need to put some more money in there he just took my money but I need to put some more money in there just take my money off the card that’s not right I should’ve been informed if I do not put more money in account you will take some out and I just took my money and not let me know upfront before you took it