Contact Thrift Savings Plan Support

Can't receive the set-up code TSP shows they sent. Three times.

I lost a check in 2009,but I found it in some Fidelity papers. What can we do about it. Thanks,Dave

For over 6 months, Since June 2022, I have been working with the TSP Thrift line personnel to resolve login issues with my account and to date I still cannot login for my account. Every time I call, they'll bonce me around and once you get them to admit they can't do anything for you and say they'll send your case up for someone to contact you. So far, nothing and no one at the thrift-line, in over six (6) months have been able to help at any level. When I call and ask to talk to a supervisor, tech support, or operations personnel I'm told that they say they'll connect you with the correct department and transfer you back to the start of the que. Was told for the 20th time that the case will be sent to the operations team or some other department and someone will get back to me. I'm still waiting for someone to get back to me from August. And apparently, there is no one above the "supervisor" that you can speak to when you call and there is no way to get in contact of the operations team. Do they even exist?

I requested a general purpose loan back on August 26, 2022. I received an email from TSP saying a check would be sent out by August 30th. Well it's November 15th, I still don't have my money, and payments on this loan are already being deducted from my paycheck. I have been calling TSP almost every day, and they cannot provide a concrete answer. Every time I call they tell me that their "Operations Dept" is working on it. This is ridiculous! Totally unacceptable! I have requested to speak to someone directly in the operations dept or in the accounting dept, but they say those departments do not have a direct line. BS! Anybody else out there having issues with TSP? please report it.

I applied for a general purpose loan on 10/6 and have been getting the run around since. I have been told the check was mailed on 10/11. It has never in all my years of getting a loan it has taken this long. I've told there's a back log. Why is the web site not saying there's a backlog. This is so unacceptable.

Thrift savings login consistently fails to allow me to login. Passwords are not being saved. Requires a password reset every time I try to login. Please fix this new terrible update to Thrift Savings.

please help, been 5 weeks, get ex-wife off plan. many hours and no one know who does this, I have sent my divorce decree to TSP court order center and they receive them, i have talked to everyone possible??