Contact Ruggable

Contact Ruggable Support


Company Name:

About: Meet the Wonderful Washable Rug™ It’s simple: we make beautiful,
machine-washable area rugs, runners, and doormats. But that’s only the
beginning.



Ruggable Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ruggable LLC



Verified email ✔✔

E-Mail: support@ruggable.com

Website: 🌍 Visit Ruggable Website

Privacy Policy: https://ruggable.com/pages/privacy-policy

Developer: Ruggable








6 Most reported problems 😔💔

4.9 out of 5
Nancy Luchetti
2024-01-31

HELP!!! I am reaching out to you again. I have received the wrong rugs from my recent order. I sent you a picture and got an email saying I received the right rugs. No, I didn't receive the right one. I ordered the Abor Border Stone tufted rugs If I return them, you may realize that I am returning rugs that aren't what I ordered. # 7165468. Is this what I have to do? I want to resolve this matter ASAP. Please respond and make this issue right for me.

Sheila Whisnant
2023-07-21

I ordered a rug today and ordered the wrong size.got a3x5 need a 4x6 .Can this be changed before shipping. My phone number is (706)436-4821 can you give me a call. Thanks Sheila Whisnant

Sharon Naylor
2022-10-22

I purchased a rug in August. It was beautiful. Now it is stained just from walking on it! Help

Rugs

2023-08-10

by Jo Ribinson

I hv bought a 650$ rug I was trying to buy two more. I had a 20% discount , it said buy two get another 15% discount too. It wd not let me get my discounts no matter what I did. I hv ask for help and no response now the perfect rug I can’t get the large size! Rug. Com u r a aweful business company. Minus zero rating . I do love the first rug I bought guess they don’t want my business.

App does not apply rewards points or track purchases

2023-08-17

by MamaLark361

This app is the worst. It doesn’t add spill points accurately and it doesn’t accurately keep record of your purchases and shipments. The app is so much worse than the website and even worse still is the service department. They are unwilling to help and just a nightmare.

Shameful practices

2023-09-24

by Grillgirl

This app does not allow you to sort or filter by price, and it does not have a sale section. These are necessary basics. Especially considering how rugs range in price according to size, it’s hard to figure out what fits my budget and lifestyle. This is an accessibility issue that feels like an intentional barrier created to either confuse or deter people shopping on a budget. This conflicts with the concept of ruggable’s brand which is about rugs design for accessible cleaning and usage.


Have a Problem with Ruggable? Report Issue




Why should I report an Issue with Ruggable?

  1. Pulling issues faced by users like you is a good way to draw attention of Ruggable to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ruggable customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ruggable.


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