Company Name: TommyRun
About: TommyRun is an app that allows you to order building materials and have them
delivered within hours. We connect you with the supplies you need to finish your
project.
Listed below are our top recommendations on how to get in contact with TommyRun. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TommyRun. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Scott-ATX
There’s a lot of things to like about the idea of TommyRun - less last minute HD trips, smoother jobsites - but very few to like about the actual implementation.
The app itself doesn’t reflect the price of your delivery, and the timeline it provides is so far from accurate that you’d have better luck throwing bones to figure out when you’ll get your items.
I ordered a delivery for Saturday in my area; the app shows 2 hours and $79. Cool, sounds reasonable. Almost two hours go by, which is when the material should be showing up. Instead, I get a call explaining that despite what the app states (where it kindly shows “today’s hours 12-8”), TommyRun doesn’t work on Saturdays. I can’t get a back up at that point, so I lose a day of labor for my crew.
Then, Monday morning, I get a call that the delivery fee has now more than doubled to $189 (this is the second time that’s happened). If your app cannot determine the weight and pricing of what you’re delivering, please don’t publish it.
by Jay V Atl
Trabajo en construcción y me ahorra mucho tiempo, ya solo me dedico a trabajar y no a gastar mi tiempo a Home Depot. Hablan Español y eso también me ayudo. Excelente servicio al cliente. Recomendado al 100%.
I work in construction and now I can dedicate my time to actually work and not waste my time in Home Depot. They speak Spanish and this helped me too, excellent customer service. I would recommend this app 100%.
by Therealjoshuamc
I don't have to go to Home Depot anymore. Praise Jesus.
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