Smart Scanner Status

Published by Sinozo Technology Limited on 2024-03-12

Smart ScannerQR can read and decode all kinds of QR code and barcode, including
contacts, products, URL, Wi-Fi, text, books, E-mail, location, calendar, etc.
You can also use it to scan promotion and coupon codes in shops to get discounts.

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Common Smart Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smart Scanner app on iOS and Android devices. Solve all Smart Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smart Scanner iPhone Issues and Solutions

Smart Scanner iOS app crashes, not working, errors
Smart Scanner iOS app network issues
Smart Scanner on iOS has black/white screen

Smart Scanner Android App Issues and Solutions

Smart Scanner has errors/crashing/not working
Smart Scanner server network connectivity issues
Smart Scanner has black screen

Smart Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smart Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smart Scanner app crashes or not working on Iphone (iOS):

Close and restart the Smart Scanner app on iPhone
Update Smart Scanner app to the Latest Version for iOS
Uninstall and reinstall Smart Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Smart Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Smart Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smart Scanner black/white screen (blank screen) on iPhone:

Follow the Smart Scanner iOS app troubleshooting guide Here →

Smart Scanner Android App Issues and Solutions

Fix Smart Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smart Scanner app issues:

Force Stop the Smart Scanner App
1. On android, goto "Settings" » click Smart Scanner app. » click "Force Stop".

Update Smart Scanner to the latest version on PlayStore

Clear Smart Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smart Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smart Scanner.

Fix Smart Scanner unable to contact server/ Smart Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smart Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smart Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smart Scanner on android.

Solve Smart Scanner black/white screens issue on Android:

Follow the Smart Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sinozo Technology Limited, developers of Smart Scanner.

38.89% Contact Match

Developer: Gamma Play

E-Mail: [email protected]

Website: Visit Smart Scanner Website

80% Contact Match

Developer: Mac Tech Team

E-Mail: [email protected]

Website: Visit Mac Tech Team Website

About this app

Smart ScannerQR can read and decode all kinds of QR code and barcode, including contacts, products, URL, Wi-Fi, text, books, E-mail, location, calendar, etc. You can also use it to scan promotion and coupon codes in shops to get discounts.