Contact IdentityIQ

Contact IdentityIQ Support


Company Name:

About: Get the top-rated service for identity theft protection and credit report
monitoring. With innovative and enhanced monitoring techniques to help keep you
protected, you get peace of mind.



IdentityIQ Customer Service 💢

Hard-to-find customer service info can be a red flag. Is IdentityIQ Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Identity Intelligence Group, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit IdentityIQ Website

Privacy Policy: https://www.identityiq.com/privacy-and-security-policy

Developer: IdentityIQ





Can I trust IdentityIQ app?

Protect your data and wallet. We investigate the developer's website (Identityiq.com), verify they're legit, and uncover hidden scams or complaints.




5 Most reported problems 😔💔

4.9 out of 5
Angelai Kane
2026-01-08

PLEASE CANCEL MY SERVICE. i CAN NOT AFFORD THIS. I DO NOT WANT TO SEE ANOTHER CHARGE ON MY ACCOUNT. i WAS TOLD I COULD CANCEL ANYTIME. THIS SERVICE IS NOTHING BUT A SCAM TO TAKE OUR MONEY. YOU DID NOTHING FOR ME AT ALL. THE APP IS USELESS. IF I SEE ANOTHER CHARGE, I WILL BE CONTACTING THE BBB AND THE FTC AND WILL EVEN GET A LAWYER IF NEED BE. YOU SHOULD BE ASHAMED OF YOURSELVES FOR RUNNING SCAM BUSINESS AND TAKING MONEY FROM THE PEOPLE WHO THINK YOU ARE WORTH PAYING. I WILL CERTAINLY BE TELLING OTHERS WHO HAVE JOINED THIS SHAM OF A BUSINESS EXACTLY WHO WHAT YOU DO. THE FEDERAL GOVERMENT WILL GET INVOLVED, AS THIS IS FRAUDULENTLY TAKING MONEY FROM PEOPLE ACCROSS STATE LINES. ABSOLUTELY NOT WORTH A DIME. PEOPLE WILL KNOW WHAT YOU ARE REALLY DOING. CANCEL MY SERVICE IMMEDIATELY.

John S Blackmore
2025-11-05

My checking account with Capital One was charged $29.87 twice in the last couple of days. I want you to reimburse me for the second bogus transaction immediately!

Don’t want it

2025-03-12

by Tnunder

The only reason I even accepted the offer was because I needed it for a loan. I was told I could stop at any time. I’ve been trying to get out of this protection from the start. But when I uploaded the app. There was nothing to do. It was just a screen of the app. No where to login to nowhere to follow and see what the ap is doing for me. I’ve deleted the app three times hoping I could get into it or be able to turn it off. I don’t want this app/account right now. I may want it later when I have the money. But for right now I would like to get out of the app/account.

Do Not Use this Service

2025-03-13

by AnthonysReallyCool

You can not cancel unless you sit on the phone with a person trying to upgrade your account, scare you, get you to stay, etc.
More importantly, There are no benefits to this service, they will tell you fake threats on your identity, their credit monitoring is slow updating.
Nothing that a free service can’t provide. Stay away.

DO NOT! REPEATLY-DO_NOT

2025-03-14

by Kethen1981

$30 a month. After I canceled on February03; I am charged $18. Customer Service on phone blaming “someone log into account”. It has been canceled, there should not been charge to my account! They refund my $18 and requested to remove my information and the lady confirmed for refund . on march05; afterward, charged me again $18!




Have a Problem with IdentityIQ? Report Issue




Why should I report an Issue with IdentityIQ?

  1. Pulling issues faced by users like you is a good way to draw attention of IdentityIQ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IdentityIQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IdentityIQ.


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