Cleco MyAccount Reviews

Cleco MyAccount Reviews

Published by on 2025-07-16

🏷️ About: MyAccount is the online and mobile account management system for Cleco customers. Self-service has never been easier with the Cleco MyAccount app, and you’re always in control.


       


Is Cleco MyAccount Safe to Use?

We Investigate the app owner's website (Cleco.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
47.4%

😎 Positive experience
35.1%

🤬 Negative experience
17.5%

~ from Justuseapp.com NLP analysis of 8,914 combined software reviews.

Is Cleco MyAccount Safe?
Cleco MyAccount is very safe to use.
66.7/100

  Safety Analysis »»

Is Cleco MyAccount Legit?
Cleco MyAccount looks authentic and legitimate.
156.8/100



Read 11 Customer Service Reviews 😠💢

4.8 out of 5
Rip off

$1.85 convenience fee??? OUTRAGEOUS. CORPORATE GREED AT WORK- ClecoMyAccount is history. How dare you pretend this is a convenience! Just another way to make money off a captured audience.

Your app is horrible

Horrible.

Outage map is a joke

Outage map doesn’t tell you much. Entergy map is so much better

Totally out of hand utility costs

I have never had a utility bill that was 604 dollars for a 2000 sq foot home in the 20 years I have lived here..
The citizens that live here have no choice in their electricity service as cleco is a monopoly !!

Password

It doesn’t remember my password and it doesn’t use Face ID.

The most horrible Customer Service from any app I have ever had from anyone

Horrible can’t get in touch with anybody when you need them

Works better

ClecoMyAccount for CLECO works much better than the older one did

Electrical

We are happy with your service.

App payment

This is sweet thanks so much!!! Easy and fast

Best app ever

This is the easiest to pay your bill ever in cleco’s exitence👍great job. It’s a breeze now.
Thank Yall so much 😊

Fast service

Thank you for the fast service replacing a street light bulb. 3 hours! We appreciate your service.



Is Cleco MyAccount Safe? 🙏

Cleco MyAccount is very safe to use. JustUseApp Safety Score for Cleco MyAccount is 66.7/100.
This assessment is based on our NLP analysis of 8,914 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

90.2% of users say app is safe 👍
90.2%

8% of users have some concerns ⚠️
8%

1.8% of users say app is risky 🚨
1.8%


Is Cleco MyAccount Legit? 💯

Cleco MyAccount looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Cleco MyAccount is 156.8/100 .
This conclusion is based on analysis of 8,914 user reviews.

🔏 Privacy & Data Safety

Cleco MyAccount collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Location
    • Identifiers
    • Diagnostics



How was your experience with Cleco MyAccount? Post a Review




Features

Residential and commercial customers can use MyAccount to view account information, pay their bill online, compare usage, set up a daily usage alert and much more all from the Cleco MyAccount app.

MyAccount is the online and mobile account management system for Cleco customers.

Download the Cleco MyAccount app today and unlock a world of convenience and control.

Self-service has never been easier with the Cleco MyAccount app, and you’re always in control.

It’s easy to navigate and can be accessed anytime from anywhere.

  Contact Support
Developer:
Smart Energy Systems LLC


Website:

Privacy Policy: