Diamond Painting Status

Last Updated on 2024-08-24 by EYEWIND LIMITED

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Common Diamond Painting Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Diamond Painting app on iOS and Android devices. Solve all Diamond Painting app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Diamond Painting iPhone Issues and Solutions

Diamond Painting iOS app crashes, not working, errors
Diamond Painting iOS app network issues
Diamond Painting on iOS has black/white screen

Diamond Painting Android App Issues and Solutions

Diamond Painting has errors/crashing/not working
Diamond Painting server network connectivity issues
Diamond Painting has black screen

Diamond Painting iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Diamond Painting app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Diamond Painting app crashes or not working on Iphone (iOS):

Close and restart the Diamond Painting app on iPhone
Update Diamond Painting app to the Latest Version for iOS
Uninstall and reinstall Diamond Painting iPhone app
Update your iPhone to the latest iOS version

Fix Diamond Painting on iPhone unable to connect to server/internet connection issues::

To resolve Diamond Painting network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Diamond Painting black/white screen (blank screen) on iPhone:

Follow the Diamond Painting iOS app troubleshooting guide Here →

Diamond Painting Android App Issues and Solutions

Fix Diamond Painting not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Diamond Painting app issues:

Force Stop the Diamond Painting App
1. On android, goto "Settings" » click Diamond Painting app. » click "Force Stop".

Update Diamond Painting to the latest version on PlayStore

Clear Diamond Painting App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Diamond Painting app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Diamond Painting.

Fix Diamond Painting unable to contact server/ Diamond Painting internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Diamond Painting » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Diamond Painting » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Diamond Painting on android.

Solve Diamond Painting black/white screens issue on Android:

Follow the Diamond Painting android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EYEWIND LIMITED, developers of Diamond Painting.

About this app

In this offline game&coloring game, you can use diamonds to draw, to paint, to make an art. Try a variety of painting styles and themes, there is always one for you! Just fill the diamond into the canvas according to the number to complete a masterpiece of your own. There are a variety of pictures in the game for you to choose from! Improve your drawing ability. Come and enjoy the process of relaxing and having fun!