Vehicle Safety Status

Published by SASO on 2023-11-05

The official application for booking periodic technical inspection appointments
for vehicles in approved centers in the Kingdom of Saudi Arabia. This
application is managed by the Vehicle Safety Center which is part of Saudi
Standards, Metrology and Quality Organization SASO.

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Common Vehicle Safety Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vehicle Safety app on iOS and Android devices. Solve all Vehicle Safety app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vehicle Safety iPhone Issues and Solutions

Vehicle Safety iOS app crashes, not working, errors
Vehicle Safety iOS app network issues
Vehicle Safety on iOS has black/white screen

Vehicle Safety Android App Issues and Solutions

Vehicle Safety has errors/crashing/not working
Vehicle Safety server network connectivity issues
Vehicle Safety has black screen

Vehicle Safety iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vehicle Safety app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vehicle Safety app crashes or not working on Iphone (iOS):

Close and restart the Vehicle Safety app on iPhone
Update Vehicle Safety app to the Latest Version for iOS
Uninstall and reinstall Vehicle Safety iPhone app
Update your iPhone to the latest iOS version

Fix Vehicle Safety on iPhone unable to connect to server/internet connection issues::

To resolve Vehicle Safety network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vehicle Safety black/white screen (blank screen) on iPhone:

Follow the Vehicle Safety iOS app troubleshooting guide Here →

Vehicle Safety Android App Issues and Solutions

Fix Vehicle Safety not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vehicle Safety app issues:

Force Stop the Vehicle Safety App
1. On android, goto "Settings" » click Vehicle Safety app. » click "Force Stop".

Update Vehicle Safety to the latest version on PlayStore

Clear Vehicle Safety App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vehicle Safety app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vehicle Safety.

Fix Vehicle Safety unable to contact server/ Vehicle Safety internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vehicle Safety » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vehicle Safety » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vehicle Safety on android.

Solve Vehicle Safety black/white screens issue on Android:

Follow the Vehicle Safety android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SASO, developers of Vehicle Safety.

36.36% Contact Match

Developer: National Highway Traffic Safety Administration

E-Mail: [email protected]

Website: Visit Vehicle Safety Website

64.52% Contact Match

Developer: Safety Insurance Company

E-Mail: [email protected]

Website: Visit Safety Insurance Company Website

About this app

The official application for booking periodic technical inspection appointments for vehicles in approved centers in the Kingdom of Saudi Arabia. This application is managed by the Vehicle Safety Center which is part of Saudi Standards, Metrology and Quality Organization SASO.