Are you having issues? Select the issue you are having below and provide feedback to Plant Parent.
- Misleading and poorly programmed offering
- Tries to force users to start a free trial period that charges a yearly fee if not terminated in iTunes
- Has in-app purchases, but does not make it clear
I have an iPhone SE running latest ios and plant parent just will not run. It opens and immediately closes.
Good morning. I didn't realize my trial was up & was charged $32.45 Because it went through, I'm now not able to pay my rent. I'd just put money in bank, so I could make the payment. Please, I need this charge removed! You can reach me at 360 472 6008 Have a blessed day, Erin
hi there , i have just looked at my bank account any auto took $29.00 out of my bank . I used your app last month and cancel it after i do not know why it auto took money out of my bank account. please could i have my money back please . Regards Brigitte Laubscher
I started the trial period and purchased the subscription. After not being able to use it I would like a refund. I only get error messages.
App comes up but replies as “failed” every time I click “continue” to use the app. I’m in the free trial mode and happy to pay for it “IF” it will work.
I would love the program if it was dependable. Cannot keep internet connection .. the input on my plants is not accurate. I want the program to workout.
On the opening screen, the only option is to click for a free trial. After clicking, I am in informed that I am already subscribed: after clicking ‘ok’ I am taken back to the opening screen again and just go around in circles. WHAT IS THE PROBLEM?
App comes up but replies as “failed” every time I click “continue” to use the app. I’m in the free trial mode and happy to pay for it “IF” it will work.
I wish to unsubscribe before trial period. I have been trying for several days. Please unsubscribe me.
Plant Parent keeps crashing. Hasn’t worked properly for a few months now. I can’t get it to open for longer than two seconds!! Help please
My watering schedule is not correct. How do I fix that so my reminders are accurate. My plant settings say that it recommends every 4 days, but my reminders are for every 18 day.
I have tried and tried to cancel my subscription within the one week free trial period. It has been a huge waste of my time. Pls cancel it NOW! And confirm that you have done so
Complete guide to troubleshoot Plant Parent app on iOS and Android devices. Solve all Plant Parent app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Glority Global Group Ltd., developers of Plant Parent.
With Plant Parent, you can become an instant green thumb and keep your plants not just happy, but thriving! Just add your plants to Plant Parent and get notified when it's time to water, fertilize, prune, propagate, repot, and more! Meet Plant Parent – PlantParent that offers solid plant care guides. Get custom care plans from Plant Parent on watering, fertilization, lighting, and pruning. With the in-app Light Meter tool, you can calculate the light level your plant is getting and help you make potential repositioning decisions. Want to become a better plant parent for your green babies? Simply take a photo of the sick plant and PlantParent will auto-diagnose the disease and set up an effective treatment plan for your plants. Plant Parent can sort these problems out and be your plant manager! No worries, just take a picture of it and Plant Parent will identify it for you right away! Plant Parent can help you save them! Just click the Light Meter button and put your phone near the plant. Don't know what to do with your newly bought snake plant, or how to improve the overall health of your air plant? See a plant you like but the plant's name card is gone? Make your plant grow healthily! Have had a plant for a while but not sure what it is? Never kill a plant again!