At Home Stores Reviews

So annoying both not working for me. Im trying to check out keeps telling me try again later.

App is stuck at the at home storefront page and freezes and doesn’t open at all. I tried to uninstall and reinstall it but nothing still doesn’t work

AtHomeStores never lets me log in. I was hoping the update from 4 days ago would finally fix it. It is so glitchy. I finally get it to work occasionally, and then it logs me out every time and never goes past the initial sign in screen. Even after selecting the Face ID option… I attempt to enter in my phone, my email, and select the skip for now option. Nothing works. I use the website button to open AtHomeStores and it crashes. Please fix!

App does not load and it just sits there with a picture of at home.

Can’t shop for anything because no items populate for sale. You can click on the categories, but who cares if you’re redirected to a blank page that says “Sorry. No products available for the selected location.” I actually remember this being the issue when I first got AtHomeStores some years ago—HOW HAS THE ISSUE NOT BEEN RESOLVED????…do you really want our business??

AtHomeStores is useless. I search for rugs and it says 2784 items available at store yet shows nothing. When I did actually get rugs to pull up after many attempts I see all the rug selections but when I click on the rug I want to see details about it is a blank page. Amazing that they ever sale anything if you can’t get the details. All glitchy app

ABSOLUTELY HORRIBLE SEARCH ENGINE. If you don’t know the EXACT name of a product it more than likely won’t pop up. Filters do NOTHING. Searching for anything is like looking for a needle in a hay mountain. Takes for every to find the most basic things.

Just downloaded. "Search" feature is so terrible when trying to find a particular item. Filters are not good enough and I don't want to see evvvery item in the store! You think you've saved items to your cart by clicking "add to cart," but all the items aren't in the cart. And the worst part, you leave AtHomeStores for a moment and the CART IS EMPTY! What a waste of time!
Just not a user friendly app.

I love this store & wish I could love AtHomeStores . I hoped AtHomeStores would simplify online shopping for At Home & overall provide additional convenience to the overall customer experience.

Unfortunately this is not the case. I have instead found it time and time again to be extremely slow, glitchy, and greatly lacking in intuitive design/function.

First off, when I say slow, I’m talking snail speed at best! I scroll and whatever page I’m on stays put a few seconds then eventually catch’s up & repeats this process constantly.

Next to note, It’s randomly & dysfunctionally glitchy. I experience very frequent inconveniences from the very start of opening AtHomeStores . For example, it repeatedly disables the screen to reload randomly (for far too long).

Additionally, to save an item I’m interested in I have to tap the heart button 10+ times before it registers the touch & adds it to favorites.

It will often also display an error message indicating there was an issue and it couldn’t add an item to my cart. However, if I go back to it and add to cart again it complies.

Lastly, it is sorely lacking in intuitive design & function. If items in the cart are no longer available they remain in the cart. There is no way to manage the cart except to go one by one and remove each item. This is especially time consuming as after each removal AtHomeStores takes 5+ seconds to reload before you can continue.

Customers also do not have the convenience of saving an item for later from the cart but instead have to either go to the products page or opt to just remove the item altogether.

AtHomeStores also does not offer customers any way of splitting or customizing the organization of the wishlist/favorites section. So any saved item gets dumped into one bulk list & even unavailable items remain. No view filter or bulk edit features are available for this either.

I hope this feedback inspires updates that turn AtHomeStores into one of convenience, quality, & capability more befitting of the fantastic storefront experience At Home consistently provides to customers.

As of now, sadly, in my opinion AtHomeStores is so much more trouble than it’s worth. I’d recommend other users skip it & go in person instead until some serious necessary improvements are made.

Thank You

App prompts you to create a password but will not accept the passwords generated by the iOS keychain password manager.

I put a couple of things into my cart but had to remove them. Went back to the home page and the items appeared in my cart again. Removed them again, signed off, signed back on, and they were back in my cart again. Removed them yet again, signed out, deleted AtHomeStores , downloaded it again, signed back in, and they were back in my cart again. Obviously can’t use AtHomeStores now.

I am one of the at home workers and so few i tried using the barcode scanner does not work at all. But as right now i don’t know about online ordering yet. But everything else seems to be working just fine.

AtHomeStores is okay for the most part but I can never open the wishlist. It kicks me out AtHomeStores every time I try! Please fix this!

This has worked great for my job duties at Store 175 in Northwest Arkansas! One constructive criticism: the Flash Finds from a month ago are still showing up in my For You tab when the current ones are supposed to be there. Can we get that fixed?

I upgraded to the latest and it’s working good for me

I shop my nearby At Home store a lot and I use AtHomeStores all the time ; I appreciate the images and the product specs. AtHomeStores helps with pricing ... making sure I'm getting the best price.

Cheers to the design team. AtHomeStores is fast and provides a visually pleasing experience when scrolling through products.
The filters are nice and I use the wishlist a-lot.
I like the fact that my basket is “sticky” and syncs with the web site. I use an iPhone 12 and on occasion it will freeze but once reloaded I’m back to business. Even with this minor issue I’m a big fan.

Great to see AT HOME finally has an app. It’s easy to use. Allows me to scan prices in the store so I can verify sale items. Didn’t know they had delivery before. Was able to schedule. And no more missing coupons. AtHomeStores holds them for me. Thanks for getting AtHomeStores .

AtHomeStores is promising for both customers and team members. The ability to view our stock and actually look at our offers and deals in the palm of your hand is undoubtedly a huge advantage. Super excited overall!

AtHomeStores works great. I’m able to easily search and find products and then use AtHomeStores to help locate them in the store … even that art easel that was a bit hard to find