Contact Chico s Support
Company Name: Chico's FAS Inc.
About: Your new favorite way to shop Chico’s is here. Whether you’re looking for
the latest and greatest styles in women’s clothing, or shopping for classic
pieces to add to your closet, you can find it all on the Chico’s app.
Chico s Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: appfeedback@chicos.com
Verified email ✔✔
E-Mail: app@chicos.com
Website: 🌍 Visit Chico’s Website
Privacy Policy: https://www.chicos.com/store/page/privacy-policy/33
Developer: Chico's FAS Inc.
3 Most reported problems 😔💔
Signs me out constantly
by Psaw27
First of all, this review is for the Chico’s app because this is the App Store. Reviews for how much you love Chico’s clothes should be done elsewhere, perhaps on the website or a Chico’s forum somewhere.
The Chico’s app is the most annoying app I’ve used. It constantly signs me out, and won’t save the login info. Just now, I’m on my third login attempt. I login successfully, go to “account”, then I’m instantly logged out. It’s beyond annoying! But when I do finally get to stay logged in, I get a “failed to load data” message for the first three times I try to access my account. No, it’s not my internet connection because no other app does this. It’s just the worst app I’ve used. I hope they fix it because I do like Chico’s clothes, and I’d probably buy more if they had a functional app.
Ridiculous!
by Reggia Brindisi
This app requires you to continually re-sign in, it’s processing is cumbersome in that it continues to recycle with errors that it’s no wonder trending items are zero by the time you try to check out! I had to sign in 3 times, it said I had zero in my cart twice- so I finally gave up on the 4th of July sale. I check to see what’s left and of course not everything I wanted. But what is ridiculous is that when I get to check out- my non-existing cart from yesterday is now part of today’s order! That is ridiculous! I do not understand why Chico does not do pre-sales for tiered customers-I’d rather get early notice and have the items I want versus the ‘thank you/reward’ trinkets you give me through out the year. You get $$-I’m not a frustrated top tier customer- business 101!
Online orders
by Scdentaldiva
Poor site. Even when I selected to only show me my size, it kept showing me things that were not available in my size. Then it told me (a site I went to from a Chico’s email) that if I downloaded the app, I would get 10% off my order. I did so, but had to start the order process again and could not find many of the items I had previously selected. Then I wanted to remove one item because the price was not what I thought it was going to be and there was no way to remove the item so it got in my order. Now I have to try to go back to the other site to see if I still want to order the other things I had on my list. Please correct these issues.
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