Contact Altana Support
Company Name: Altana Federal Credit Union
About: Here’s what you can do with Altana:
Keep your transactions organized by
allowing you to add tags, notes and photos of receipts and checks.
Set up alerts
so you know when your balance drops below a certain amount
Make payments,
whether you’re paying a company or a friend
Transfer money between your
accounts
Deposit checks in a snap by taking a picture of the front and
back
Reorder your debit card or turn it off if you’ve .
Altana Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Altana Federal Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Altana Website
Privacy Policy: https://altanafcu.org/privacy-policy/
Developer: Altana Federal Credit Union
Can I trust Altana app?
Protect your data and wallet. We investigate the developer's website (Altanafcu.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
New app not user friendly
by Haydaycray
I have been a member with Altana for years and have always enjoyed their user friendly app. So nice to open the app and see all of your accounts, balances, and due payments. Now the app is difficult to navigate and cluttered. Also difficult for people with poor eyesight or older individuals to see some of the font due to size and color. Very disappointed with this new version and hoping Altana will do the right thing when they see how many disappointed customers they have. I believe new features can be added while still retaining the old format.
NOT USER FRIENDLY
by Harelys8
I was forced into the new app!! It is harder to see, and harder to navigate! Everything is so small and hard to read. Some things are in a green field which also makes it hard to read. I loved the old version, why mess with this????? It is enough to make me close my account there. I don’t see how I can navigate between my funds and manage them without calling the bank each time!!!!
This is forcing me to give it one star, so you can read my post.
No Zelle, wait for mobile deposit ability
by Tarheeltwice
Very difficult to have a business account with Altana. They have only very limited way to fund the account and if you’re from out of town it’s almost impossible for the first several months since they don’t accept mobile deposits. Other banks with business accounts allow Zelle, but Altana does not.
Have a Problem with Altana? Report Issue
Why should I report an Issue with Altana?
- Pulling issues faced by users like you is a good way to draw attention of Altana to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Altana customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Altana.
